Shenzhen Bao’an Airport (SZX) Lounge: Who Can Enter, Best Lounges & Tips

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by Bethy

May 26, 2026

Shenzhen Airport Lounge

Planning a trip through SZX? Discover who can access Shenzhen Airport lounges, explore domestic and international options, and find the best lounge for food, business, or luxury.

Who Can Access Shenzhen Bao’an Airport Lounges?

Who Can Access Shenzhen Bao’an Airport Lounges?

You don’t need a first-class ticket to enter. Shenzhen Airport lounges welcome these groups:

  1. Priority Pass / LoungeKey / Trip.com loyalty members may can VIP lounges
  2. Premium credit card holders (Gold/Platinum)
  3. Airline elite members & business/first-class passengers
  4. Walk‑in paying guests (You can book Shenzhen Airport Lounge on Trip.com)
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How to Get Shenzhen Airport Lounge Access?

Access Type

Eligible Lounges

How It Works

Priority Pass / LoungeKey

Joyee Guest, Comfort Zone, China Southern V3, VIP Lounge 1

Show physical/digital pass at reception

Premium Credit Card

Joyee Guest, VIP Lounge 1

Use eligible Platinum/Gold cards (e.g., Amex Platinum, DBS Altitude)

Airline Status / Business or First Class

Shenzhen Airlines King, China Southern V2/V3

Star Alliance Gold, SkyTeam Elite Plus, or business/first-class ticket

Walk‑In Paid

Joyee Guest, VIP Lounge 1

~CNY 300–500 / SGD 60–100 per person

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Types of Shenzhen Airport Lounges

All lounges are in Terminal 3 (no terminal changes needed). We group them for easy choosing:

Shenzhen Airport Lounge By Location

  • All located in Terminal 3 (after security)

Shenzhen Airport Lounge By Core Function

  • Food-focused: Joyee Guest, China Southern V2/V3
  • Relaxation: Comfort Zone, Shenzhen Airlines King Lounge
  • Business/Productivity: VIP Lounge 1
  • Luxury/Family: Shenzhen Airlines King, China Southern V2

Shenzhen Airport Lounge By Access Style

  • Third‑party (Priority Pass/Card): Joyee Guest, Comfort Zone, VIP Lounge 1, Trip.com
  • Airline‑exclusive: Shenzhen Airlines King, China Southern V2
  • Hybrid: China Southern V3 (Priority Pass + airline elite)

Shenzhen Airport Lounge Details Breakdown (One by One)

Shenzhen Airport Lounge Details Joyee Guest Lounge

Source: americanexpress

1. Joyee Guest Lounge – Foodie’s Favourite

  • Access: Priority Pass, LoungeKey, Diners Club, select business class
  • Best for: Hungry travelers who want hot, fresh meals
  • Highlights: Live Cantonese noodle bar, full hot buffet (fried rice, braised pork, dim sum), spacious seating
  • Pro Tip: Visit 12–2 PM or 6–8 PM for the freshest spread
Shenzhen Airport Lounge Details Comfort Zone

Source: prioritypass

2. Comfort Zone – Relaxation Haven

  • Access: Priority Pass only
  • Best for: Tired travelers needing rest
  • Highlights: 3 free 30‑minute services (foot/shoulder massage, private nap pod), quiet dim lighting, free soft drinks (no hot food)
  • Pro Tip: Book massage immediately—slots fill fast
Shenzhen Airport Lounge Details VIP Lounge 1

Source: airport.mastercard

3. VIP Lounge 1 – Productivity Hub

  • Access: Priority Pass, premium credit cards, business class
  • Best for: Business travelers & digital nomads
  • Highlights: Power/USB at every seat, fast stable Wi‑Fi, light refreshments, quiet atmosphere
  • Pro Tip: Choose window seats for natural light during work
Shenzhen Airlines King Lounge

Source: prioritypass

4. Shenzhen Airlines King Lounge (Zunpeng Pavilion) – Luxury Flagship

  • Access: Shenzhen Airlines business/first class, Star Alliance Gold
  • Best for: Luxury seekers
  • Highlights: Elegant decor, private shower rooms (toiletries included), nap pods, massage chairs, gourmet buffet, premium alcohol
  • Pro Tip: Right after security—ideal for early morning flights
China Southern First/Business Lounge V2

Source: prioritypass

5. China Southern First/Business Lounge V2 – Family‑Friendly

  • Access: China Southern business/first class, SkyTeam Elite Plus
  • Best for: Families & luxury travelers
  • Highlights: Spacious private seating, dedicated kids’ play area, à la carte + buffet, clean shower rooms
  • Hot food: 06:00–20:30 daily
China Southern Lounge V3

Source: prioritypass

6. China Southern Lounge V3 – Priority Pass Luxury

  • Access: China Southern elite, SkyTeam Elite Plus, Priority Pass (peak restrictions apply)
  • Best for: Priority Pass users wanting upscale comfort
  • Highlights: Better‑than‑average buffet, upscale vibe, attentive staff, less crowded
  • Bonus: More premium than standard Priority Pass lounges

Which Shenzhen Airport Lounge is Best for You?

Which Shenzhen Airport Lounge is Best for You?

Depending on your travel style, choose the lounge that matches your exact needs:

  • 🍜 If You Love to Eat: Head to the China Southern Lounge V2 or the Shenzhen Airlines King Lounges. Both offer extensive, freshly cooked hot buffets and traditional noodle bars where chefs cook local delicacies to order.
  • 💻 If You Need Fast Wi-Fi & Business Support: The Shenzhen Airport Domestic Guest Lounge (4th Floor) offers pristine workspaces, reliable power outlets at every seat, and an ultra-fast internet network perfect for video calls.
  • 👑 If You Want a Luxury Experience: The Shenzhen Airlines King Lounge (International Hall) or Hall 1 features high-end amenities like private VIP rooms, curated wine bar areas, and 3D audio-visual mini-theaters.
  • 🚿 If You Want Showers or Sleeping Pods: Look for China Southern Lounge V2 or Shenzhen Airlines King Lounge Hall 1. They provide full-sized shower facilities complete with luxury towels and toiletries. Tip: If you require an actual sleeping pod or overnight bed, check out the Transit Hotel located within Terminal 3 rather than a standard lounge.
  • 💆 If You Want Extra Wellness Services: Look for Comfort Zone or Legang Massage in Terminal 3 (accessible via Priority Pass). Instead of standard food buffets, these allow members to trade a lounge visit for a complimentary 20-minute professional body/foot massage or ear treatment.
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Tips to Avoid Common Mistakes

  • Mind the Satellite Terminal Walk: If your flight departs from the Satellite Terminal (Gates 501–599), make sure you use the lounges inside the Satellite Hall (like King Lounge Hall 5). If you stay in a T3 main lounge too long, you will need to take the automated people mover (APM) train, which could cause you to miss boarding.
  • Watch Out for Night Hours: Many standard lounges close around 10:00 PM or after the last scheduled flight departs. If you have an overnight layover between 12:00 AM and 8:00 AM, confirm lounge availability beforehand or book the airport transit hotel.
  • Prepare the Correct QR Codes: If you buy a pay-per-use pass from platforms like Trip.com, keep your QR code screenshotted on your phone. Network connections can sometimes lag near security gates.
  • Time Your Dining: While light snacks and drinks are available 24/7, full hot buffets are strictly served during standard meal times (Breakfast: 6:30–9:00 AM, Lunch: 11:30 AM–2:00 PM, Dinner: 5:30–8:30 PM).
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[10% Off] Shenzhen Hotels Recommendations

Book discounted Shenzhen hotels on Trip.com—my go-to for booking reliable stays.

Shenzhen Hotels

5 star

Crowne Plaza SHENZHEN FUTIAN by IHG

9.3/10Very Good8466 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.78km from city center
This business trip, I stayed at the Crowne Plaza Gooday, and the overall experience was incredibly pleasant. I absolutely have to commend Joy, the concierge. Joy is wonderfully kind and approachable. When I was checking in, she noticed I often work at a desk, so she proactively upgraded me to an executive deluxe king room. The room had an excellent orientation, far from noisy hallway areas, and the soundproofing was superb. Whether I was working during the day or resting at night, it was exceptionally peaceful. The entire room was spotlessly clean and tidy, and the workspace was ample, with plenty of room for my laptop and documents without feeling cramped. The hotel's location is also excellent, making it very convenient for business meetings. Joy is genuinely sincere and her service is attentive without being overly formal or intrusive. Her perfectly timed thoughtfulness really helped alleviate the fatigue of a busy business trip. My overall stay was very comfortable, and I will definitely choose this hotel again for future business in the area.
FromDKK 662

Sheraton Shenzhen Futian Hotel

9.6/10Excellent11401 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.94km from city center
This hotel has an old money, old-school business vibe. The facilities are a bit dated but still very clean. I stayed in a king room, and the bed was quite comfortable; I fell asleep quickly and soundly, even sleeping until 8 AM, which was unexpected. The breakfast offered a good variety of both Chinese and Western options and was quite plentiful, with plenty to choose from. The location is also very convenient. I happened to be there during a thunderstorm, and I was able to get from the Ritz-Carlton direction through a connecting corridor and subway passage, avoiding the rain. The hotel service was excellent.
FromDKK 712

Four Points by Sheraton Shenzhen

8.6/102387 Reviews
Huanggang Port and Futian Port Shenzhen|3.55km from city center
I stay at this hotel every weekend when I go to Shenzhen. It's right by the Futian Port, so it's relatively quiet and clean, and I always get a comfortable night's sleep. They usually give out little octopus snacks 🐙 as a treat, and this time, for some reason, they gave me a bunch of drinks and two little octopuses!
FromDKK 442

Hilton Shenzhen Futian

9.4/10Outstanding8534 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.29km from city center
The check-in process was exceptionally quick and friendly. The entire area boasts convenient transportation and commercial development, making our family trip thoroughly enjoyable from start to finish. The service at this five-star Hilton is consistently reliable. The kids' area has dedicated supervision, and breakfast dishes are replenished promptly so there are no empty trays. All the in-room appliances and facilities are new and in perfect condition. Plus, there's ample parking. We didn't have to worry about anything, from dining to accommodation and getting around.
FromDKK 740

Futian Shangri-La, Shenzhen

9.5/10Outstanding4800 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.77km from city center
The hotel's location is excellent, right next to Futian Railway Station. Although it's an older hotel that's been open for many years, the facilities and service are still top-notch. The room was very comfortable, and the layout was incredibly practical and convenient to use. It seems like it's been renovated, so it doesn't feel old at all. The front desk staff even assigned me a room with a great view; I could see Lianhua Mountain out the window, a lovely green sight that was very relaxing. I didn't take any pictures inside the hotel, but I did snap one outside the entrance.
FromDKK 902

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Business travel

The Ritz-Carlton Shenzhen

9.5/10Outstanding3085 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.12km from city center
This hotel has become my go-to place; it's always my top choice whenever I'm on a business trip or vacation! Jennifer is always warm and friendly, and she consistently remembers my preferences, which is a truly thoughtful touch. The rooms are clean and tidy, the bedding is soft and ensures a good night's sleep, and the public areas are spotless. The facilities are comprehensive, and the location is convenient, offering excellent value for money. Every stay feels like coming home, and I'll keep coming back. Highly recommended for frequent travelers!
FromDKK 1,576

Four Seasons Hotel Shenzhen

9.3/10Very Good3804 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.09km from city center
It's true that all hotels in Shenzhen, including the Four Seasons, are primarily business hotels, giving off a strong business vibe rather than a resort feel. The location is incredibly convenient, especially its proximity to Futian Station, making it super cost-effective for same-day return trips to Hong Kong for meetings. The service at the Four Seasons is, as expected, impeccable – appropriately warm and meticulous. Cleanliness is a given. There were only two minor discomforts: first, we were initially given a corner room, and my wife had nightmares staying there at night. When we asked to switch, they didn't clearly inform her that the new room would incur an upgrade fee. They quietly deducted it from my deposit, which felt a bit uncomfortable. They could have been upfront about it instead of doing it discreetly. BTW, the Zhuo Yue Xuan at the Four Seasons is genuinely delicious, but remember to ask for less white wine in the char siu.
FromDKK 1,459

Crowne Plaza HOTEL&SUITES LANDMARK SHENZHEN by IHG

9.4/10Outstanding6934 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.46km from city center
This is an old hotel that's been around for decades, and you can tell that the furniture used back in the day was top-notch. The rooms are spacious, elegantly decorated, and well-equipped with various facilities. However, with time, it's a bit outdated now; the lack of smart toilets is a noticeable drawback. But on the bright side, the spacious rooms, elegant decor, and comprehensive facilities, along with meticulous cleaning, really allow us to sleep soundly and comfortably without a worry. I absolutely have to give a huge shout-out for the hotel's service and food! 👍 **Service:** It was Dragon Boat Festival, which coincided with my mother's birthday and Father's Day, so I came back to Shenzhen to celebrate with my parents. Since the booking was quite last-minute, I messaged the hotel, just hoping, to ask if they could arrange a birthday setup. The hotel staff readily agreed and did an amazing job with the birthday decorations! Upon arrival, we were informed that both rooms had been complimentary upgraded to high-floor deluxe rooms, and the birthday decorations inside the rooms were perfect! I'm incredibly satisfied! 😊 **Food:** Breakfast is served at the all-day dining restaurant, the Beer Bar on the 3rd floor. IHG members can move to the Prego Italian restaurant for a quieter atmosphere. The continental buffet breakfast offers a rich variety and excellent quality, including a noodle station and made-to-order omelets. The omelets and black truffle scrambled eggs were particularly amazing! For lunch, we used a dining voucher at the Fu Lin Men restaurant on the 2nd floor. Note that the voucher can only be used for à la carte stir-fries; it's not applicable for tea or dim sum, and cannot be combined with member discounts or group purchases. The dim sum at Fu Lin Men is excellent; the shrimp dumplings are smooth and tender, the tripe is crisp, and the stir-fries are consistently good. After using the voucher, the total cost for three people was 210 yuan, which was a very satisfying meal overall! 😋 Great value for money! I'll definitely consider staying here again next time I'm in Luohu!
FromDKK 481

Metropark Hotel Shenzhen

9.3/10Very Good13146 Reviews
Dongmen Commercial Area Shenzhen|6.73km from city center
The Metropark Hotel Shenzhen boasts an excellent location. It's directly above Shaibu Station on Metro Line 3, making getting around incredibly convenient, especially for transfers to Luohu and Futian. The hotel is right next to the Dongmen commercial area, so you'll find all sorts of snacks, bubble tea, and Chaoshan BBQ downstairs. Plus, it's a short walk to Leyuan Road Seafood Street, offering plenty of late-night dining options. The hotel's Chinese restaurant serves authentic dim sum for breakfast, with choices to suit any budget. It's truly a one-stop shop for exploring and dining – definitely my top choice for accommodation!
FromDKK 317

Shangri-La Shenzhen Hotel

8.8/105758 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.34km from city center
The staff were friendly and helpful, check in was a breeze. Lovely atmosphere in the lobby, room was huge and spotless clean with an amazing view. The 360 bar is well worth a visit, it's got a spectacular view and they make great cocktails. Lovely pool and gym too, it's an amazing retreat in Louhu and it's so close to the border, which makes it such a worthwhile place to visit. Also, there were 5 different types of teabags to choose from in the room, which was a lovely touch. Breakfast buffet really surprised me with bacon, sausages and egges, which was amazing, but there's also Chinese food and vegetarian so it's a great buffet. Definitely want to go back!
FromDKK 486

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Family friendly

Kingkey Palace Hotel Shenzhen

9.3/10Very Good5541 Reviews
Dameisha Coastal Park/Xiaomeisha Resort Shenzhen|26.63km from city center
Came here during the kids' summer break, so the hotel wasn't crowded. It was as great as ever, but somehow always exceeds expectations. The location is super convenient. There's a dedicated shuttle right downstairs that gets you to the beach in 5 minutes. If you're not in the mood for the beach, the hotel also offers both outdoor and indoor swimming pools. In the evenings, there are plenty of delicious food options nearby, which is really handy after a fun day out. The room was very clean and quiet; I didn't hear any noise from the hallway at night. When I opened the floor-to-ceiling windows facing the ocean in the morning, the waves seemed to crash right into my eyes. The bedding was just the right firmness, and I felt completely refreshed after sleeping. I have to give a special shout-out to the front desk staff; their service was excellent, always smiling, and very patient – definitely a thumbs up. For breakfast, there's a wide variety of hot dishes, and even several types of eggs to choose from. Basic congee and buns are also available. Next time I'm at the beach, I'll definitely choose this place again.
FromDKK 531

The Langham, Shenzhen

9.4/10Outstanding4791 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|3.95km from city center
The hotel's front desk service and courtesy were excellent. The room environment was clean and hygienic, the bathtub was very clean, and the water pressure and temperature were sufficient. The bed was just the right firmness. My family also found the swimming pool downstairs to have a great environment.
FromDKK 750

Evergreen Resort Hotel

9.1/10Good1134 Reviews
Shekou Area (Nanshan District) Shenzhen|16.79km from city center
This was a perfect hotel for us to land after a long international flight with young kids; huge hotel and compound which likely had its prime when it was first built 20 years ago; it needs a lot of maintenance and upkeep but the standout of it was its nature park access which is a must with young kids; so beautiful and lots of fun. It would be so nice if it became more popular again so they can restore the place to its former glory. Workers were really warm and friendly; breakfast was a nice touch.
FromDKK 337

Grand Hyatt Shenzhen

9.5/10Outstanding6787 Reviews
The MIXC Shenzhen and KK100 Shenzhen|5.51km from city center
Our stay was absolutely perfect, a definite five-star experience. The front desk service was incredibly efficient. Jenny always greeted us with a smile, making the check-in process quick and smooth. Freya also patiently provided us with tips and recommendations for exploring the surrounding area. The cleanliness of the guest room was exemplary; every corner was spotless. The bedding was soft and comfortable against the skin, and the bathroom fixtures gleamed like new, making our stay incredibly reassuring. The hotel environment is also impeccable. Situated above MixC, it offers extreme convenience for shopping and dining. The lobby design is understated yet luxurious, creating an ambiance that's both business-like and relaxing. Whether you're traveling for business or leisure, this place is an excellent choice.
FromDKK 952

Mandarin Oriental Shenzhen

9.4/10Outstanding1278 Reviews
Shenye Shangcheng/Lian Hua Shan Park Shenzhen|2.09km from city center
The hotel's location is excellent, right next to UpperHills and Bijia Mountain Park. The room size is decent, and the floor-to-ceiling windows offer great views. Breakfast variety is acceptable, with most essentials covered. Overall, the hotel service is quite good, but the breakfast restaurant service is very average. The biggest rip-off, though, is the hotel's spa. It's overpriced and the massage technique is terrible. I'd say it's the worst spa experience I've had at a five-star hotel! I felt like I was completely ripped off! A total waste of time, I hope everyone avoids it.
FromDKK 2,840

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Hot spring

Jiaochangwei Yipin Hanshe Homestay

9.6/10Excellent296 Reviews
Jiaochangwei and Dapeng Fortress Shenzhen|46.54km from city center
We had a two-bedroom suite, very comfortable. The beds were large and quite spacious. There was a balcony with a table and chairs. The weather wasn't perfect for swimming, but we walked along the beach, which is nearby. They replenished the water daily, changed the towels, and cleaned the room. We thought we needed hooks for coats and bags in the hallway, and at least a small table in the room for a computer or for the family to have tea. Nearby there's a pizzeria, a fruit market, and an ancient fortress with beautiful streets, goods, and food. Overall, we loved everything, thank you!
FromDKK 393

Yingman Sea View Pool Resort (Shenzhen Dameisha Branch)

9/10Good403 Reviews
Dameisha Coastal Park/Xiaomeisha Resort Shenzhen|26.73km from city center
Although Meisu is a little distance from the subway station, there are beaches/snack stalls along the way, so it's okay. The estate itself feels old, and the swimming pool is deserted, but once you enter the house, you’re in another world; The cleanliness is better than expected, the bed sheets, towels, quilts, sofa and bathtub are also clean and tidy; Customer service contacted us via WeChat, and the Wifi, door password, and how to get to Meisu were all clear. Even nearby attractions are introduced one by one. Although the response is not immediate, you don’t have to wait too long; The facilities are very complete. The bathroom supplies are all there. The refrigerator can freeze (which is good for a normal hotel). There is a giant screen with movies to watch, but VIPs can't watch them. However, you can use Air View, and you can prepare your own movies if necessary. There are two sets of kimonos for everyone to take photos, and the surfaces are very clean. There are also sufficient charging stations in the room, and a charging cable is provided. The bathtub is on the terrace, with disposable bath bags provided. Draw the blinds at night, turn off the terrace lights, and people downstairs won't see you when you stand up. Japanese style, comfortable and beautiful
FromDKK 367

Mello Hotels & Resorts

9.5/10Outstanding348 Reviews
Yangmeikeng/Judiaosha Shenzhen|48.68km from city center
Shenzhen Nanao | Stay in a French Garden and Watch the Sea 🌅 Mello is absolutely stunning! Found a French Riviera-inspired B&B in Shenzhen 🏡 Mello truly has romance etched into its soul. White walls + French courtyard + endless sea views – every shot looks like it's straight out of a movie 🎬. The housekeeper even provided thoughtful sleep eye masks 💤. Open the window to a sunset over the orange sea 🌇. Sunlight streams into the room, making even the air feel gentle. The courtyard is fragrant with lemon trees and passion fruit, and you can spend an entire afternoon on the swing. A cocktail and a tipsy view of the sea are so therapeutic. Just a few minutes' walk to the beach 🏖️. It's uncrowded with clear water, super comfortable for walking on the sand and watching the waves. The room is clean and comfortable, and the bedding is so soft you won't want to get up ✨. 📍 Mello B&B (Jidiaosha Store) No. 81 Dongshan Village, Dongshan Community, Nanao, Longgang, Shenzhen #ShenzhenB&B #ShenzhenSeasideB&B #NanaoB&B #FrenchStyleB&B #ShenzhenWeekendGetaway #ShenzhenExplore #SeasideResort #HealingB&B
FromDKK 509

Yusen Mountain Forest ·Rafael Homestay (Shenzhen East Overseas Chinese Town Branch)

9.4/10Outstanding795 Reviews
Dameisha Coastal Park/Xiaomeisha Resort Shenzhen|26.52km from city center
Seriously unearthed a hidden gem! The environment is incredibly healing; opening the window reveals stunning views of green mountains and trees. The air is fresh, it's wonderfully quiet, and it's so relaxing to be away from the city hustle. The room was clean and tidy, decorated warmly and elegantly, and the bedding was super comfortable, ensuring a great night's sleep. The host was very warm, easygoing, and provided thoughtful, meticulous service with great attention to detail. The surrounding scenery is absolutely breathtaking, perfect for photos. Dining and staying here were both very pleasant, and it offers excellent value for money. I'll definitely come back for my next vacation and highly recommend it to everyone!
FromDKK 428

NICE INN ·SHENZHEN KAMAKURA PRIVATE HOT SPRING VILLA

9.6/10Excellent192 Reviews
Guanhu Beach/Rose Coast Cultural Tourism Resort Shenzhen|38.2km from city center
Two adults and one child. The room size was very satisfactory, and we could even make tea. The environment was clean, new, and quiet. There was a complimentary sweet soup in the evening and breakfast in the morning. They paid attention to details, with an online concierge before and after check-in. We had a very comfortable stay. We'd definitely prefer this type of accommodation for future visits.
FromDKK 441

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Gym

JW Marriott Hotel Shenzhen

9.4/10Outstanding11746 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|2.72km from city center
This was my first stay at the Shenzhen Marriott Hotel, and honestly, it was a mixed bag – some good, some not so good. The staff at the front desk and in the restaurant were excellent, very friendly and helpful. However, the staff at the entrance and the bellhops were quite disappointing. They weren't proactive in assisting guests, and for a hotel, the first impression often comes from the entrance staff. This really detracted from my overall experience. The front desk staff were polite and said everything was fine, but the baggage handlers were truly awful. On the positive side, the dim sum at the restaurant was exceptional. So, if I ever consider staying here again, I'll definitely have to think long and hard about it. I honestly don't understand how a five-star hotel can have such a stark difference in service quality. For a first-time guest at the Marriott Shenzhen, it was certainly a memorable experience, but not entirely for the right reasons.
FromDKK 832

The St. Regis Shenzhen

9.4/10Outstanding5791 Reviews
The MIXC Shenzhen and KK100 Shenzhen|5.01km from city center
This city hotel, with its views of the Shenzhen skyline from every angle, is my top pick for city views. The location, hotel amenities, surrounding facilities, and guest services are all exceptional. Many online reviews mention that the hotel is a bit old and the facilities are dated, but after staying there, I disagree. When the hotel first opened, it was very well-equipped, from the bathrooms to the decor, and even had iPads, which are usually only found at The Peninsula, making it quite convenient. If you're concerned about outdated hardware, you can opt for a suite or higher-category room, as it seems these have all been updated. I have two particularly strong impressions: 1) Due to a minor operational error by the hotel, I contacted the platform, and they connected me with the duty manager. The duty manager on the day of my check-in was very friendly, highly professional, and also quite personable and sincere. This was one of the best duty managers I've encountered at a St. Regis property. 2) When checking out, I left my luggage in the room, intending to have the concierge store it. However, after exchanging currency, I found it inconvenient to carry the cash and wanted to retrieve my wallet from my bag. The two concierges on the 1st floor responded quickly and were very professional. 3) When leaving the hotel and hailing a taxi, the driver didn't stop right at the entrance. The concierge helped find the car and opened the door for me. Highly commendable! Finally, a big thank you to: Duty Manager (DEPP YANG) Concierge (SUNNY QIN, GAMELLIA GUO)
FromDKK 1,210

Insio Hotel (Shenzhen Shekou Maritime World)

9.1/10Good1956 Reviews
Shekou Area (Nanshan District) Shenzhen|16.3km from city center
The location of the hotel is just perfect! 2 minutes of a walking distance to the Sea World. The room was clean. And the laundry service was available as well. Personally, I used the iron and the ironing board. But there were some disappointing facts about the shower cabin. The water pours and leaks out of the cabin which makes the floor so wet, so no towels can help, and I had to collect it with my slippers apparently. And there was shampoo in the shampoo and conditioner containers both which means I just washed my head twice. I’d recommend the hotel stuff mind these details. But, nevertheless, thanks my stay there!
FromDKK 328

Hyatt Regency Shenzhen Yantian

9.4/10Outstanding2259 Reviews
Yantian District Government/Shatoujiao Shenzhen|18.49km from city center
The staff on the first floor were proactive in helping me with my luggage and took it to the elevator. When checking in at the 31st-floor reception, Ryan greeted us warmly. I specifically sought him out, and he kindly assigned us a high-floor room on the 48th floor and even offered complimentary breakfast for the children! A big thumbs up for that! 👍 **Room** The website stated 43 square meters, which felt about right, a standard size. The in-room tea was Twinings tea bags, both green and black tea. The fixtures, like the faucets and showerhead, seemed newer than those at the Hyatt in Dongguan. The hairdryer was a Lefein, with strong airflow, a big plus! The shower pressure was excellent, another thumbs up! 👍 The linens were standard, and housekeeping was very prompt; our room was already clean when we returned from breakfast. The twin beds were 1.2 meters wide; though small, they were firm and could be moved together. The only thing I didn't like was the quality of the toothbrushes; I recommend bringing your own if you're particular. The air conditioning was quite noisy. **Food** The dinner buffet was fantastic! The chef team spoke Cantonese, and the hot Cantonese dishes were on point, especially the black char siu – delicious! The stir-fried vegetables were all good, and the boiled beef in chili oil was excellent! You could also get clay pot garlic seafood made fresh on the spot; you pick your ingredients and hand them to the chef to prepare. Sashimi was readily available on platters for self-service without waiting. The grilled beef at the live station was incredibly tender; my child had three servings! There were also grilled squid and other meats, with a short wait of only three or four people. Desserts included Napoleon cake, cheesecake, and durian mille-feuille, all made fresh by the chefs. The individual serving was steamed lobster with glass noodles, and the meat was springy and very fresh! If I had to pick a fault, it would be the lack of freshly squeezed juice. In comparison, breakfast was slightly disappointing. During the May Day holiday, if you arrived at the restaurant a bit late, you had to queue. Also, later on, the freshly squeezed juice dispenser was empty and not refilled. The noodle bar only offered minced meat and green beans as toppings, and there was no good chili sauce. The variety of Chinese hot dishes was limited. The highlight was the freshly made wontons; although they took a while to cook and there was a long queue, they were amazing when I finally got to eat them! The soup was incredibly flavorful! Breakfast was just about filling, but the quality was a bit lacking. **Public Areas** The lobby on the 31st floor offered beautiful sea and mountain views. The gym was outsourced but truly professional and spacious! There was even a 24-hour gym! The swimming pool was smaller than expected, with shallow water, and was an outdoor heated pool. Children's facilities were minimal, almost non-existent. There were parent-child activities, such as handicrafts, which we didn't participate in. After dinner, you could walk to the seaside boardwalk; though crowded and noisy, it was sufficient for a stroll. The hotel was a 10-minute walk from the entrance to Bitongdao on Wutong Mountain, making it convenient for hiking. Staying at the Hyatt in Yantian during the holiday ensures good food and accommodation, allows for hiking, and offers easy access by car or metro to OCT (Overseas Chinese Town) or Dameisha/Xiaomeisha for an enjoyable trip!
FromDKK 823

The Westin Shenzhen Nanshan

9.2/10Very Good6619 Reviews
Window of the World/Shenzhen Happy Valley Shenzhen|8.42km from city center
Traveling with a child, I prioritized convenience. The hotel's pool on the 3rd floor was perfect – not crowded and always had a lifeguard on duty. The location was great too, close to all the attractions, whether by metro or taxi. Overall, what really made this hotel experience stand out was the staff. Everyone, regardless of their role, was incredibly dedicated and friendly. For instance, Toey, who helped me check in, was super efficient and tried her best to get me into my room quickly, knowing I had an early flight and a child with me. Similarly, Leila, who assisted me when I decided to extend my stay, was very helpful. Even though it's an older hotel, the staff's warmth and enthusiasm really made up for it! 👍
FromDKK 600

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Swimming pool

Hyatt Regency Shenzhen Airport

9.5/10Outstanding4690 Reviews
Shenzhen Bao'an International Airport Shenzhen|26.69km from city center
I checked in late, after a concert, and even for a short stay, it was a good experience! The room had a great view, and I could even watch planes take off and land during the day! The best part was direct access to the terminal, which saved me a lot of hassle for my morning flight. Breakfast was delicious and plentiful, especially the steamed chicken feet. However, when I went back for more, the chef at the station said they were out and was very grumpy about it. While this minor flaw was annoying, I can overlook it and it doesn't stop me from giving 5 stars, but others might not be so forgiving. I hope they improve this aspect! I would definitely stay at Hyatt hotels at airports again, it's so convenient!
FromDKK 659

Hilton Shenzhen Shekou Nanhai

9.5/10Outstanding6671 Reviews
Shekou Area (Nanshan District) Shenzhen|16.19km from city center
Hilton Shenzhen Shekou Nanhai | A perfect 3-day, 2-night staycation with a sea view! I specifically came to Shenzhen for a few days to relax and chose the highly-rated Hilton Shenzhen Shekou Nanhai. After my 3-day, 2-night stay, I can confidently say: this hotel is absolutely the top choice for accommodation in the Shenzhen Bay area! From check-in, I already felt the hotel's attentive service. The front desk staff were friendly and efficient. The most pleasant surprise was that they proactively arranged a high-floor, full sea-view room for me and thoughtfully introduced the hotel facilities and surrounding area. This feeling of being welcomed home was truly commendable! 👍 As soon as I opened the room door, the view truly made me exclaim, ”Wow!” 😍 Outside the floor-to-ceiling windows was an endless view of Shenzhen Bay, with rows of yachts and the magnificent Shenzhen Bay Bridge. Whether it was watching the sunrise in the morning or the dazzling night view of the bay area, it was truly refreshing. Just relaxing by the window and taking some photos was already incredibly therapeutic. Speaking of the room, it was very spacious, roughly 40+ square meters, giving a great sense of space. The decor was modern minimalist, bright and comfortable. The biggest plus was the king-sized bed; the mattress had just the right firmness and excellent support, and there was a pillow menu. I slept incredibly well these past few nights and felt completely re-energized. The in-room mini-bar and desk design were also very practical, making it convenient whether I wanted to binge-watch shows or do a little work on my laptop. As for facilities, the hotel's swimming pool and gym were very well-maintained. The breakfast buffet offered a wide variety of options, including both Chinese and Western dishes, and even freshly cooked noodles, which was very satisfying. Overall, my 3-day, 2-night experience, from service and views to room comfort, was completely satisfying. I highly recommend Hilton Shenzhen Shekou Nanhai to anyone looking for a hotel with great views, comfort, and excellent service for a staycation. You definitely won't want to leave! I will certainly be back next time! 🌟
FromDKK 854

InterContinental Shenzhen

9.4/10Outstanding9816 Reviews
Window of the World/Shenzhen Happy Valley Shenzhen|7.6km from city center
This time, we celebrated a family member's birthday with a 4-day, 3-night trip. We relied entirely on our butler, Aggie, who handled everything perfectly, from ordering the birthday cake before our arrival to arranging our room and birthday decorations. A big thank you to Aggie for her thoughtful service! Both the kids and adults had an absolute blast; they even said they want to come back to your hotel every summer. The other staff members at your hotel were also very friendly. 👍 We will definitely be back every summer to stay and play! ☺️
FromDKK 996

Shenzhen Marriott Hotel Golden Bay

9.2/10Very Good4378 Reviews
Jiaochangwei and Dapeng Fortress Shenzhen|41.29km from city center
Though we come to this hotel quite often, this time I was not satisfied with the hotel. First, why the adult pool is closed??! It has water, but no one can swim there. It says we have to make an appointment, but how? Why not just let people swim there??! The beach was closed due to the weather conditions, so the only option was the kids pool. Second, during the rainy day, we ordered food to the room, we ordered at 14:00, it was supposed to be delivered by 14:40, even at 15:00 the food still didn’t come, so I went to the restaurant to check, turned out they haven’t received the order, but I showed them the screenshot in my phone. And then they started cooking. So in total we waited more than 1.5 hours for just one dish! But the food was good, as well as buffet breakfast and dinner. They did apologize, but they could also send some complimentary dessert or smth. Also, the zoo was stinky… before there were other workers and animal cages and the environment was much cleaner, I hope they could clean cages, plastic trays and tables better. Also the room had the strong smell of cigarettes as if someone was smoking inside the room.
FromDKK 734

Mission Hills Resort Shenzhen

9.1/10Good1902 Reviews
Guanlan Shenzhen|21.7km from city center
From the moment I stepped into the hotel, I could feel it was different from other business hotels. There was no cold, procedural feeling; the concierge proactively remembered my surname and greeted me softly when I passed by. During check-in, the front desk, based on my booked room type, automatically arranged a room with a better view. The lobby even had iced lemon tea to cool me down from the heat of my journey. The hotel's breakfast was an even bigger surprise. The freshly made wonton noodles had a rich broth, and the pleats of the har gow (shrimp dumplings) exuded authentic Cantonese flavor. Even the Western croissants were baked to a perfect crispy outside and tender inside. The gym and pool facilities were also quite good. On the day of checkout, because I was rushing for my high-speed train, the front desk prepared my invoice in advance and had the concierge take my luggage directly to the parking lot. This kind of 'subtle and seamless' service is more comfortable than any forced attempt to please. From now on, when I come to Shenzhen, Mission Hills Resort & Hotel will definitely be my top choice!
FromDKK 704

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Breakfast

White House Shenzhen Nan'ao Beach Seaview guesthouse

9.6/10Excellent3521 Reviews
Nan'ao Shenzhen|43.28km from city center
This white house, dubbed 'Shenzhen's Santorini,' truly exceeded my expectations! Here's an honest review of my experience: 📍 Location & Surroundings The B&B is nestled on Dapeng Nanao's First Beach, with the blue coast in front and lush mountains behind. It's about a 1.5-hour drive from the city center and just a 20-meter walk directly to the beach. Shuitao Beach boasts clear water and fine sand, is uncrowded and peaceful, and offers stunning sunset views. 🛏️ Room & Amenities Each room provides an unobstructed 180-degree panoramic sea view, with floor-to-ceiling windows bringing the expansive blue ocean right in. Rooms are equipped with a bathtub, projector, hairdryer, and feature a minimalist, high-end 'creamy' aesthetic. It's perfectly relaxing to enjoy the sea breeze and watch the sunset. 👨💼 Service & Dining 24-hour butler service is available on call to help with luggage and travel planning. Takeout can be delivered directly to your room – enjoying delicious food with a sea view is pure bliss; complimentary sweet soup is also offered in the evenings. There's a coffee bar on the first floor and a Thai-themed restaurant on the second. 💯 Summary With its exceptional location, unbeatable front-row sea views, and attentive service, I wholeheartedly recommend this place to anyone visiting Shenzhen to see the sea! I'll definitely choose to stay here again next time I'm in Dapeng.
FromDKK 434

Maker Hotel

8.5/104457 Reviews
Huaqiangbei Area Shenzhen|3.08km from city center
On a business trip to Shenzhen, I found this hotel conveniently located near the subway. It's a direct line from the airport, and the hotel is just a 3-minute walk from the station. The front desk staff were really welcoming. I arrived quite hot and sweaty from my walk, and they immediately offered to help with my luggage, gave me tissues to wipe my face, and even got me some water – so thoughtful! It felt just like coming home. The room was clean and tidy, very comfortable. There are also plenty of dining options nearby. Overall, it's a great place, and I'll definitely choose this hotel again for my next business trip. Highly recommended.
FromDKK 217

Hampton by Hilton Shenzhen Futian Mangrove Park Apartments

9.5/10Outstanding3573 Reviews
Huanggang Port and Futian Port Shenzhen|3.51km from city center
The room facilities are complete, and there's a gym on the 11th floor equipped with instruments like an oximeter, ensuring high safety. They even upgraded my room type. Zoe at the front desk was gentle and approachable, and the aunt responsible for breakfast was also very warm. All the staff were great and greeted me whenever we met. Five-star rating, highly recommended!
FromDKK 534

Sentosa Hotel (Taoyuan Branch)

9.1/10Good3989 Reviews
Science and Technology Park Shenzhen|13.43km from city center
Excellent value, fantastic service, and a great location! I had a very pleasant stay at the Sentosa Taoyuan Hotel. This hotel is a hidden gem – it feels like a luxury boutique property but at a very reasonable price. The value for money is outstanding. The service truly made the difference. The staff were incredibly friendly and helpful throughout my stay. A special shout-out to the young lady at the front desk who checked me in; she kindly gave me a free upgrade to the ”Elegant Suite.” The suite was spacious and comfortable, complete with a kitchen and a very functional desk that made working remotely a breeze. She also went out of her way to help me print an important document, which I really appreciated. The Wi-Fi was fast and stable, perfect for video calls. The location is another big plus – it's close to Shenzhen University, Taoyuan metro station, and the Bank of China. There are also plenty of great dining options nearby, including authentic Chinese restaurants and even a Burger King for a rare Western treat. I will definitely choose this hotel again on my next trip to Shenzhen. Highly recommended! -- 性价比超高，服务贴心，位置便利！ 我在深圳聖淘沙酒店（南山桃園店）的入住体验非常愉快。这家酒店可以说是闹市中的宝藏——整体感觉像一家豪华精品酒店，但价格却非常合理，性价比真的很高。 最让我印象深刻的是服务。所有员工都非常友善和乐于助人。特别要感谢为我办理入住的那位前台小姐姐，她非常Nice，免费为我升级到了“雅致套房”。套房空间宽敞舒适，不仅配有厨房，还有一张很实用的办公桌，非常适合远程办公。她还非常热心地帮我打印了一份重要文件，真的非常感谢。 酒店的Wi-Fi速度很快也很稳定，用来开视频会议完全没有问题。地理位置也是一大优势，靠近深圳大学、桃园地铁站和中国银行。周边美食选择非常多，有很多地道的中餐厅，居然还有一家汉堡王，偶尔想吃西餐也很方便。 下次来深圳，我肯定还会选择住在这里！强烈推荐。
FromDKK 498

Acotown Gulf International Hotel

9.3/10Very Good2327 Reviews
Yantian District Government/Shatoujiao Shenzhen|18.91km from city center
The hotel's location is excellent; it's right by the sea and a park. One City is within walking distance. It's super convenient to catch mini-buses downstairs for places like Enshang Wetland Park. The sea view is a bit obstructed but still decent. It would be even better if the breakfast had more variety.
FromDKK 436

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Bethy

Bethy

Trip.com Travel Expert

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Hey there! I’m Bethy (Huang Lan, 黄澜) – a travel enthusiast and content creator for Trip.com. I live as a digital nomad, mostly based in China, and I’ve also lived in awesome places across Southeast Asia and Eastern Europe. I love traveling all over the world, sharing useful travel tips and guides for fellow wanderlusters. When I’m not on the road, I’m a huge cat lover and play guitar for fun~

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