Batam Arrival Card 2026: How to Complete the Unified AIAC Online

Gone are the days of juggling multiple paper slips or filling out separate health and customs links. Indonesia has streamlined its entry protocol with a unified digital system. Here is your complete guide to mastering the Batam Arrival Card before you board your ferry.

What is the Batam Arrival Card (AIAC)?

The Batam Arrival Card is officially part of the AIAC (All Indonesia Arrival Card) system. Launched by the Indonesian government, this all-in-one digital declaration form is mandatory for all international travelers entering major ports and airports in Indonesia, including Batam's popular ferry terminals (like Batam Center, Harbour Bay, and Sekupang).

The AIAC merges three critical travel steps into a single online form:

1. Immigration Entry Records
2. Electronic Customs Declaration (e-CD)
3. Health Declaration (which completely replaces the old SATUSEHAT Health Pass)

Important: This is not a visa. It is a mandatory declaration form. Both foreign visitors and returning Indonesian citizens must complete it before clearing border control.

When to Apply for Your Batam Arrival Card

Source: thegeestravel.com

You can complete and submit your online declaration within 3 days (72 hours) prior to your scheduled arrival in Batam. It is highly recommended to do this the day before you travel or while waiting at the ferry terminal in Singapore so that your generated QR code is instantly accessible on your phone.

How to Fill out Batam Arrival Card Online

The online application is entirely free of charge. Be careful not to use unofficial third-party websites that try to charge you a fee.

1. Visit the Official Portal

Go to the official Indonesian Immigration website at allindonesia.imigrasi.go.id or download the "All Indonesia" mobile app. Switch the language setting to English in the top-right corner.

2. Enter Personal Data

Input your details exactly as they appear on your passport:

• Full name, date of birth, and nationality.
• Passport number and its expiration date.
• Contact email and phone number.
  (Note: You can add up to 10 family members under a single group submission).

3. Provide Travel Details

Select your mode of transportation (Sea/Ferry), your exact entry point in Batam, your arrival date, and your primary purpose of visit.

4. Input Your Accommodation Address

Provide your full accommodation details in Batam. Make sure to have your hotel name and its street address ready, as vague descriptions can delay the system validation.

5. Answer Health and Customs Declarations

Declare your recent travel history (any countries visited in the past 21 days) and check boxes regarding customs goods (such as bringing in commercial goods, alcohol, tobacco, or cash exceeding IDR 100 million).

6. Save Your QR Code

Once submitted, the system will instantly generate an Arrival QR Code. Take a screenshot or download the PDF directly to your mobile device.

Batam Entry Procedure: What to Do Upon Arrival

When your ferry docks at the Batam terminal, follow these steps to breeze through immigration:

[Step 1: Disembark] -> [Step 2: Visa Counter (If applicable)] -> [Step 3: Immigration Gate] -> [Step 4: Customs QR Scan]

• At the Immigration Counter: Present your physical passport. The officer will verify your identity. Foreign travelers from ASEAN countries (like Singapore and Malaysia) generally enjoy visa-exempt entry for tourism up to 30 days. Other nationalities can purchase a Visa on Arrival (VOA) at the designated counter for IDR 500,000 before lining up at immigration.
• What Immigration May Ask You: Border officers routinely ask for proof of a return or onward ferry ticket and your hotel booking confirmation.
• At the Customs Checkpoint: After collecting your baggage, look for the digital scanners. Pull up the AIAC QR code on your phone and scan it at the customs gate to clear your bags.

Batam Travel Requirements for Global Travelers

To guarantee entry into Batam, ensure you check off the following items before making your trip:

Top Tips Before Traveling to Batam

• Screenshot the QR Code: Mobile signals inside ferry terminals can occasionally be weak. Saving a screenshot of your AIAC QR code to your photo gallery ensures you won't struggle with loading web pages at the customs gate.
• Beware of Visa Scams: Always use official government portals (.go.id extensions) for your arrival card and e-Visas. Third-party sites often overcharge.
• Carry Local Currency: While major hotels and shopping malls in Batam accept credit cards, minor transportation, street food vendors, and traditional markets require Indonesian Rupiah (IDR). Have some cash handy right as you cross the border.

[10% Off] Batam Hotel Recommendations

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