Batam Arrival Card 2026: How to Complete the Unified AIAC Online
Gone are the days of juggling multiple paper slips or filling out separate health and customs links. Indonesia has streamlined its entry protocol with a unified digital system. Here is your complete guide to mastering the Batam Arrival Card before you board your ferry.
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![Round-trip Ferry Ticket from Singapore to Batam [Majestic Fast Ferry High-Speed Boat]](https://ak-d.tripcdn.com/images/0354n12000sdlu9aw327E_C_568_320.jpg)
![One-way Ferry Ticket from Singapore to Batam [Majestic Fast Ferry High-Speed Boat]](https://ak-d.tripcdn.com/images/0351l12000sdlr9ti52DB_C_568_320.jpg)
![Round-trip/one-way ferry ticket from Johor Bahru, Malaysia to Batam [Marine Hawk Ocean Dragon high-speed boat]](https://ak-d.tripcdn.com/images/0351g12000sdlxs60796C_C_568_320.jpg)
![Ticket Ferry Batam Island - Singapore - Sindo Ferry [HarbourFront, Batam Centre, ferry terminal]](https://ak-d.tripcdn.com/images/0351912000s3f1tspAACB_C_568_320.jpg)
![Singapore Batam one-way ferry ticket [Sindo Ferry high-speed boat]](https://ak-d.tripcdn.com/images/0354w12000sk6oakbB089_C_568_320.jpg)
![Singapore Batam round-trip ferry ticket [Sindo Ferry high-speed boat]](https://ak-d.tripcdn.com/images/0352212000sk6o26kF018_C_568_320.jpg)
![Ferries to Batam Island from Singapore with Sindo Ferry [HarbourFront, Tanah Merah, Batam Center, Golden Coast, Sekupang, terminals]](https://ak-d.tripcdn.com/images/0350u12000s36j6ma7F77_C_568_320.jpg)
What is the Batam Arrival Card (AIAC)?
The Batam Arrival Card is officially part of the AIAC (All Indonesia Arrival Card) system. Launched by the Indonesian government, this all-in-one digital declaration form is mandatory for all international travelers entering major ports and airports in Indonesia, including Batam's popular ferry terminals (like Batam Center, Harbour Bay, and Sekupang).
The AIAC merges three critical travel steps into a single online form:
- Immigration Entry Records
- Electronic Customs Declaration (e-CD)
- Health Declaration (which completely replaces the old SATUSEHAT Health Pass)
Important: This is not a visa. It is a mandatory declaration form. Both foreign visitors and returning Indonesian citizens must complete it before clearing border control.
When to Apply for Your Batam Arrival Card
Source: thegeestravel.com
You can complete and submit your online declaration within 3 days (72 hours) prior to your scheduled arrival in Batam. It is highly recommended to do this the day before you travel or while waiting at the ferry terminal in Singapore so that your generated QR code is instantly accessible on your phone.
How to Fill out Batam Arrival Card Online
The online application is entirely free of charge. Be careful not to use unofficial third-party websites that try to charge you a fee.
1. Visit the Official Portal
Go to the official Indonesian Immigration website at allindonesia.imigrasi.go.id or download the "All Indonesia" mobile app. Switch the language setting to English in the top-right corner.
2. Enter Personal Data
Input your details exactly as they appear on your passport:
- Full name, date of birth, and nationality.
- Passport number and its expiration date.
- Contact email and phone number.
(Note: You can add up to 10 family members under a single group submission).
3. Provide Travel Details
Select your mode of transportation (Sea/Ferry), your exact entry point in Batam, your arrival date, and your primary purpose of visit.
4. Input Your Accommodation Address
Provide your full accommodation details in Batam. Make sure to have your hotel name and its street address ready, as vague descriptions can delay the system validation.
5. Answer Health and Customs Declarations
Declare your recent travel history (any countries visited in the past 21 days) and check boxes regarding customs goods (such as bringing in commercial goods, alcohol, tobacco, or cash exceeding IDR 100 million).
6. Save Your QR Code
Once submitted, the system will instantly generate an Arrival QR Code. Take a screenshot or download the PDF directly to your mobile device.
Batam Entry Procedure: What to Do Upon Arrival
When your ferry docks at the Batam terminal, follow these steps to breeze through immigration:
[Step 1: Disembark] -> [Step 2: Visa Counter (If applicable)] -> [Step 3: Immigration Gate] -> [Step 4: Customs QR Scan]
- At the Immigration Counter: Present your physical passport. The officer will verify your identity. Foreign travelers from ASEAN countries (like Singapore and Malaysia) generally enjoy visa-exempt entry for tourism up to 30 days. Other nationalities can purchase a Visa on Arrival (VOA) at the designated counter for IDR 500,000 before lining up at immigration.
- What Immigration May Ask You: Border officers routinely ask for proof of a return or onward ferry ticket and your hotel booking confirmation.
- At the Customs Checkpoint: After collecting your baggage, look for the digital scanners. Pull up the AIAC QR code on your phone and scan it at the customs gate to clear your bags.
Batam Travel Requirements for Global Travelers
To guarantee entry into Batam, ensure you check off the following items before making your trip:
Requirement | Details |
Passport Validity | Must be valid for at least 6 months from your arrival date. Emergency passports are strictly not accepted. |
Blank Pages | At least 1 to 2 empty pages for your entry and exit stamps. |
Return Ticket | Confirmed return ferry or flight out of Indonesia. |
The AIAC QR Code | Completed online via the official portal within 3 days of arrival. |
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Top Tips Before Traveling to Batam
- Screenshot the QR Code: Mobile signals inside ferry terminals can occasionally be weak. Saving a screenshot of your AIAC QR code to your photo gallery ensures you won't struggle with loading web pages at the customs gate.
- Beware of Visa Scams: Always use official government portals (
.go.idextensions) for your arrival card and e-Visas. Third-party sites often overcharge. - Carry Local Currency: While major hotels and shopping malls in Batam accept credit cards, minor transportation, street food vendors, and traditional markets require Indonesian Rupiah (IDR). Have some cash handy right as you cross the border.
[10% Off] Batam Hotel Recommendations
We recommend the following Indonesian accommodations with 10% Off:
Batam Hotels
5 star
Great0 Reviews
Sekanak Raya|6.56km from city center
With a stay at Riahi by Swiss-Belhotel in Nirup Island, you'll be within the region of Sekupang Ferry Terminal and Universal Studios Singapore. This luxury hotel is within the region of Gardens by the Bay and Marina Bay Sands Casino.At Riahi by Swiss-Belhotel, enjoy a satisfying meal at the restaurant.Make yourself at home in one of the 22 guestrooms. Complimentary wireless internet access is available to keep you connected.FromAU$668
Great505 Reviews
Batam Center|1.05km from city center
Requested for a higher floor away from the bar but got a room on the 6th floor, just right above the bar on the 3rd floor. Rooms are not sound proof so we could hear the bar playing music till midnight plus we can hear sounds from the other room when walking in the corridor. On our last day we decided to have the hotel breakfast and the live meat grilling station started producing a lot of smoke, making the entire hotel lobby choked up with smoke due to poor ventilation. Had to shift outdoors to continue our meal. Location is also far from most attractions but it was not much of a problem since grab rides are easily available an affordable.FromAU$74
Amazing363 Reviews
Batu Ampar|2.61km from city center
I had a wonderful stay at Batam Marriott Hotel and was truly impressed by the overall experience. From the moment I arrived, the service was warm, attentive, and professional. The staff were friendly and always ready to help, which made the stay feel very comfortable and welcoming.
One of the highlights was definitely the breakfast. The selection was diverse, with a wide variety of both local and international options. Everything was fresh and well-prepared, making breakfast a great start to the day.
I was also pleasantly surprised by the creativity of the bartender. The drinks were not only well-made but also presented with a unique and thoughtful touch. It added something special to the evening experience and showed great attention to detail.
Overall, Batam Marriott Hotel offers excellent service, a great dining experience, and a relaxing atmosphere. I would highly recommend it to anyone visiting Batam, whether for a short getaway or a longer stay.FromAU$205
Great339 Reviews
Batam Center|3.77km from city center
Thank you to the hotel for the wonderful 10th-anniversary setup! It was so thoughtful! The complimentary chocolate cake was absolutely delicious 🤤. This hotel is really great for families with babies 👍.
There's a children's playground downstairs, and various forest animal decorations are integrated throughout the hotel environment.
The hotel's breakfast buffet and dinner both offer excellent food quality and a wide selection! We happened to be there during Hari Raya, and they even sent cake to our room – how lovely! Plus, there's a Starbucks right downstairs!FromAU$125
Great265 Reviews
Sei Beduk|6.95km from city center
Hotel crew service and amenities were great! Not much around the hotel, but nothing a Grab can’t fix. Breakfast spread was amazing. Room and pool has great views. There’s also a supermarket right across the hotel lobby where the prices are marked up a fair bit, but convenient if you need anything quickly.
The rooftop bar had a great ambience, however, it can get a little noisy from the traffic - probably due to the hotel’s proximity to the road and also infrastructure.
But overall great stay!FromAU$75
Business travel
Very Good1245 Reviews
Nagoya|1.18km from city center
I stayed in both the Superior Room and Deluxe Room during my trip and found both room types to be spacious, clean, and comfortable. The hotel staff were also very helpful, friendly, and responsive throughout my stay.
Breakfast is also excellent.
One suggestion for improvement would be to provide a small coffee table in each room. We ordered room service and found it difficult to enjoy our meal comfortably in the room. With three plates of food, there was very limited space on the dressing table as it was already occupied by the kettle, cups, and coffee amenities. A small coffee table would make a big difference, especially for guests who prefer to dine in their rooms.
The location is excellent. It is about a 10-minute walk to Grand Mall Shopping Centre, only 3 minutes from BCS Mall and the morning market, and just a stone's throw away from Si Fang Yuan Dim Sum. There are also plenty of massage centres and great food options within walking distance, making it a very convenient place to stay⁹.
Overall, I had a pleasant stay and would recommend this hotel for its clean rooms, friendly staff, and fantastic location.
Will definitely be back again!FromAU$43
Very Good697 Reviews
Batu Ampar|2.23km from city center
Room is spacious. Cleanliness -neat and tidy. However, I will rate it as fair. Reason : Despite staying at the non-smoking level, the smoky smell lingers in the air( room, corridor......etc). I am unsure of the reason . Could it be due to the air-conditioning unit?
Breakfast provided - Indonesia- style. Some dishes were tasty.
Service- Superb!Staff are friendly and courteous.
Convenience - not near to the shopping malls. However, it does provide 1-way feeder service to the malls at stipulated timings. Nevertheless, Grab car service is available in Batam. Journeys from malls to hotel is short.FromAU$35
Outstanding9 Reviews
Sekupang|0.78km from city center
good service, clean, free coffee, tea, everywhere, delicious, near the main roadFromAU$14
Very Good106 Reviews
Batu Ampar|2.15km from city center
The hotel staff were friendly and helpful, which I appreciated. However, I was quite disappointed with the cleanliness. The toilet and bathtub did not appear to be properly cleaned and had an unpleasant smell. I also noticed some stains on the walls and bed sheets. I hope the management can improve the hygiene standards, as it greatly affects the overall guest experience.FromAU$35
Family friendly
Very Good368 Reviews
Bengkong|2.22km from city center
The location is fantastic and the price is very reasonable. It's conveniently located, safe, and clean. However, the nightlife from the bars outside might be a bit disruptive in the evenings.FromAU$14
Very Good273 Reviews
Nagoya|0.33km from city center
Pool gym table tennis till 10 pm
Level 2 cafe
They have a bar near lift
Close to thamrin city
Close to nagoya mall too
Behind many porridge shop at nite
Satay padang too
Drink machine outside room onlyFromAU$32
Very Good142 Reviews
Sekupang|5.96km from city center
IHG. Holiday Inn. It seems like this hotel at Batam has been neglected. Many of the amenities are lacking in maintenance. The pool, gym, kids club.....the list goes on. Staff are excellent. But why has the hotel not kept up with maintaining it well when it's such a popular hotel. Covid took havoc world wide. But many hotels have bounced back and are welcoming guests with renewed hope. Hotels needs to constantly upgrade so that guests want to keep coming back.
Slippery walkways, itchy body after sleeping on the bed and toilets that lack are some of the features at Holiday Inn Batam.
Time to see how you can improve your rating. Its a great hotel if you improve on the upkeep.
Never too late to start. Looking forward to coming back in 2026 if there are improvements.FromAU$69
Very Good203 Reviews
Nongsa|5.86km from city center
I'm giving five stars to the hotel driver, the service was absolutely excellent! You can contact the hotel the day before check-in to arrange a pick-up from the ferry drop-off point, and when you're ready to leave, you can also book a free ride from the hotel to the pier. It's incredibly convenient. We were so lucky to have this driver; he proactively helped us with our luggage, assisted us with our visa on arrival, and even filled out our immigration cards... The service was top-notch! The hotel environment is also fantastic. Everything about this trip was great, apart from the bad weather. I'll definitely be back!FromAU$64
Great7 Reviews
Batam Center|1.35km from city center
Had a pleasant stay at this cozy apartment. Though there were a minor hiccup, overall the experience was enjoyable thanks to the warm and accommodating host. The apartment is clean, comfortable, and perfect for a short 1–2 night stay with friends if you just want to relax and nua. It also comes with a nice view — and if you’re lucky, you might even catch the sunrise to greet you. Highly recommend for a quick getaway! 🌅✨FromAU$63
Hot spring
4 Reviews
Batu Aji|5.78km from city center
I just can say…this is the first n the last I book the hotelFromAU$18
2 Reviews
Batu Ampar|2.31km from city center
Bathroom sink tap is a press on tap with timer…. Very inconvenient for me.FromAU$19
21 Reviews
Nagoya|2.52km from city center
Very good. Comfortable to stay here. The location is also strategic.FromAU$13
0 Reviews
Nagoya|0.66km from city center
The Nida Rooms Nagoya Garden Sentral at Hotel Seruni Internasional provides a great place for travelers to relax after a busy day. Visitors to Nagoya will find that the Nida Rooms Nagoya Garden Sentral at Hotel Seruni Internasional is a fantastic accommodation choice. The hotel is located approximately 18km from Hang Nadim International Airport. Hang Nadim International Airport is approximately 18km away by road. Seeing Nagoya's sights from this hotel is easy with Masjid Raya Baitusysyakur, GPdI Pelita Batam and Bukit Senyum all close by. When guests have some time on their hands they can make use of the onsite facilities. Gym
Good124 Reviews
Batam Center|2.3km from city center
There’s no need for this place to shout.
It already knows where it stands.
Right in the middle of Batam—everything within reach.
Not the kind of “central” that looks good on a map,
but the kind where you step out and the day just… unfolds.
Rooms are straightforward. Clean, composed, no unnecessary drama.
You sleep well, wake up ready—nothing fighting you.
But what lingers is the staff.
Not overbearing, not rehearsed—just quietly attentive.
The kind who solve things before you feel the inconvenience.FromAU$28
Great1 Reviews
Batu Ampar|2.55km from city center
The room was decent and service was excellent. However, one thing I do have to point out is that there was a power outage twice in one night. That is the main concern I have as I know this is out of the host’s power to ensure these things don’t happen.Outstanding1 Reviews
Batam Center|0.17km from city center
Great expGreat345 Reviews
Nagoya|0.38km from city center
First time to Batam, hotel location is next to the mall which you may get what you need from mall and shops nearby.
The hotel breakfast had variations choice and good. Overall the experience staying in this hotel was great.
There is a swimming pool at Level 2 and and massage center inside hotel with reasonable price.
If you are coming over follow those youtuber and online recommendations, you are a bit remote and need to go by car. This place may be good for business traveller but for backpacker or light traveller, you may choose to stay near the attractions where you can reach within walking distance.FromAU$59
7 Reviews
Batam Center|0.15km from city center
Location is great, but cleanliness of the apartment could be better. There is a lot of dust and it was dirty underneath the double bed, which was slightly evaluated and could have been cleaned easily. My wife has to sweep the floor when we first check in. Pillows could be more firm. Sink chocked up when frequently used , but it was a small matter as we are out of the house a lot . Host is very responsive and delivered water and toilet paper everyday when we request for it. Wifi was stable . Apartment was simple but good for a short getaway for families with kids.FromAU$39
Swimming pool
Very Good325 Reviews
Bengkong|2.03km from city center
Stayed at Woda Villa & Spa Batam and had a generally pleasant experience.
Pros:
The location is very convenient, as it’s close to the town area, making it easy to access shops and restaurants options. The 2-bedroom villa is spacious and comfortable, great for families or small groups. Toiletries were also well provided, with sufficient amenities for the stay.
Cons:
The private pool is on the smaller side, which may be a bit limiting if you’re looking to fully relax or swim. There were quite a number of mosquitoes, although the villa does provide repellent which helps. The breakfast buffet spread is also quite limited, so don’t expect a wide variety of options.
Overall:
A good stay for those looking for a spacious villa in a convenient location, but with some minor drawbacks in facilities and dining varietyFromAU$60
Very Good104 Reviews
Sekupang|6.68km from city center
Thank you, KTM Resort. My friend and I had a wonderful stay. The staffs were all nice and welcoming. The place is also clean. The breakfast comes with food that are good as well (8/10). I will recommend this resort to my friends once they go in Batam 🥰FromAU$45
Very Good225 Reviews
Batu Ampar|2.53km from city center
I had a mixed experience at this hotel. On the positive side, the hotel is generally clean and the front desk staff are exceptionally polite and helpful. The room itself was tidy and the bathroom was in good condition.
However, we stayed in Room 426 and had a very difficult time sleeping. The bed makes a lot of loud noise every time you turn over, which made it almost impossible to get a good night's rest. If you are looking for quality sleep, I would recommend requesting a different room.
The worst part is I forgot to ask for changing another room😇😇😇FromAU$45
Very Good194 Reviews
Batam Center|3.71km from city center
The hotel is cheap and affordable, so I’ll give a 5-star on the price. However, it’s dusty (can see on the table) and dirty (got hair on toilet bowl when we checked in) in a sense where we can’t take it.
However, the staff is nice and friendly. If you can improve the cleanliness, I believe it will be a great stay here. Nearby is Kepri mall (old name), now K square which is just right in front and can grab good meal there.FromAU$37
Good145 Reviews
Bengkong|2.05km from city center
Overall a decent hotel. Location is on an elavated land overlooking Batam city. However, there are no convenient store or massage place within walking distance around the hotel vicinity. A vending machine is available at the hotel lobby instead. The smoking rooms at level 7 have strong cigarettes smell. Service staff helped us change room upon request which is great. However, our room is missing the sofa set in front of the TV which is different from photos advertise in hotel booking websites. The rooms are spacious. The swimming pool is nice. The highlight of this hotel would be it's rooftop fusion bar ”Full Moon” offering delicious food.FromAU$37
Breakfast
0 Reviews
Nongsa|5.33km from city center
SleepRest @ Villa Nuvasa Bay offers accommodation in Nongsa, Batam and is located 1.7 km from Nongsa Beach. The property features free WiFi and BBQ equipment. Each room is equipped with air conditioning and television. The bathroom comes with a shower. Guests can enjoy a meal at Tiger Beach Club & Restaurant. Other dining options are also located around the property. Other facilities at SleepRest @ Villa Nuvasa Bay are free parking and streaming services (Netflix, HBO, Disney+, etc). The nearest airport is Hang Nadim International Airport, 13 km from the property.FromAU$113
0 Reviews
Nagoya|0.2km from city center
CITRA PLAZA NAGOYA – Your Ultimate Urban Living Destination in BatamDiscover unparalleled living at Citra Plaza Nagoya, a modern residential and commercial complex designed for contemporary lifestyles in the heart of Batam. Nestled in the bustling district of Nagoya, this prime property offers convenience, luxury, and vibrant city life all in one place. Residences: - Choose from a variety of stylishly designed apartments, including studio, one-bedroom, and two-bedroom units, each featuring spacious layouts, high-quality finishes, and stunning views of the city or sea. - Modern kitchens equipped with top-of-the-line appliances. - Elegant bathrooms with premium fixtures. - Air-conditioning to ensure comfort in all seasons. - Large windows that fill the space with natural light and offer breathtaking vistas. Amenities: - Lavish swimming pool perfect for relaxation and leisure. - State-of-the-art fitness center equipped with the latest workout machines. - Sky garden and rooftop lounge offering serene green spaces and panoramic views. - Childrens playground and activity areas to keep the little ones entertained. - Multi-purpose hall and meeting rooms for business and social events. - 24/7 security with CCTV and professional staff ensuring a safe living environment. - Ample parking space for residents and visitors. Commercial and Retail Spaces: - A vibrant commercial area featuring a diverse mix of retail stores, boutiques, cafes, and restaurants, providing residents with a dynamic shopping and dining experience right at their doorstep. - Supermarket and convenience stores for all your daily needs. - Offices and workspaces designed to foster productivity and creativity. Prime Location: - Strategically located in Nagoya, the commercial and cultural heart of Batam. - Walking distance to major shopping centers like Nagoya Hill Mall and Lucky Plaza. - Easy access to a wide range of dining options, from local eateries to upscale restaurants. - Close proximity to entertainment venues, spas, and healthcare facilities. - Convenient transportation links to other parts of Batam and beyond, including the ferry terminal for trips to Singapore. Lifestyle and Convenience: - Citra Plaza Nagoya offers a harmonious blend of urban living with the convenience of having everything you need within reach. - Enjoy the vibrant city life with a plethora of activities, cultural attractions, and social events happening in the neighborhood. - Ideal for professionals, families, and investors looking for a property that combines luxury, convenience, and a prime location. Experience the Best of Batam: Citra Plaza Nagoya is not just a place to live, but a lifestyle destination that offers a new standard of living. Experience the ultimate urban living in Batam with top-notch facilities, a prime location, and a vibrant community. Make Citra Plaza Nagoya your new home and enjoy a life of comfort, convenience, and sophistication.0 Reviews
Batam Center|0.16km from city center
Palam Mansion at One Residence is a 2 BR Apartment, located in strategic, near international ferry terminal Batam Centre. The room has a balcony with a city view and Welcom To Batam. Close to anywhere like airport, shopping centre and recreation area.Good149 Reviews
Nongsa|5.61km from city center
We stayed for 3 nights.
Some mixed feelings about the hotel, but happy overall.
Positives:
- Very friendly and helpful staff
- Lovely location
- Free pick up from the ferry terminal
- We were upgraded to two sea-view rooms (only paid for one upgrade and one free) because our family and children needed two conjoined rooms.
- Requested a late check out and given one extra hour.
- Rooms were good and had all the basic amenities
- Great pool
- Good rates
Some negatives
- Breakfast was kinda disappointing. On our first morning, there wasn’t even a buffet spread. Instead we were given menus without many options to order from. I guess they didn’t have enough guests to warrant preparing a breakfast buffet. But the buffets returned for the next days. Again, basic options without too many choices. Expected a bit more, but can’t complain too much for the price.
- Water from the bathroom often leaked out into the bathroom, leaving the entire floor often wet.
- Lots of mice running around loudly in the attic.
Overall, 4.5/5 experience. Would recommend.FromAU$54
FAQs about Batam Arrival Card
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Is the Batam Arrival Card the same as a Visa?
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Do children need their own separate Batam arrival cards?
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Is there a fee to fill out the Batam Arrival Card?
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What happens if I make a mistake on the form after submitting it?
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Can I fill out the form after I land in Batam?
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