Futian Station Shenzhen 2026: Hours, Tickets & Transport Guide

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Futian Station

This practical guide covers all essential information about Futian Station, Shenzhen’s key cross-border transport hub. It features detailed transportation routes, latest operating hours, ticketing rules, station layouts, facilities and nearby dining options to help international travelers navigate the station with ease.

What & Where is Futian Station?

Futian Station Operating Hours

Source: China Railway Wiki

Futian Station is a large underground multi-modal transport hub located in the central business district of Futian District, Shenzhen. It integrates Shenzhen Metro Lines 2, 3 and 11 and the Guangzhou-Shenzhen-Hong Kong High-Speed Rail (XRL). Covering a total construction area of 147,000 square meters (equivalent to 21 standard football fields) with three underground floors, it is one of the largest underground comprehensive railway hubs in Asia. Handling 19.4 million annual passengers, it serves as a vital cross-border gateway connecting major mainland Chinese cities and Hong Kong, with a mere 14-minute non-stop high-speed rail ride to Hong Kong West Kowloon Station.

Item

Details

Location

Central business hub of Futian District, Shenzhen, adjacent to Civic Center and Coco Park

Exact Address

Futian Station, Futian District, Shenzhen, Guangdong Province, China

Scale

147,000 square meters (equivalent to 21 standard football fields) with three underground functional floors

Annual Passenger Volume

19.4 million travelers per year

Core Functions

  • - Intercity high-speed rail services on the Guangzhou-Shenzhen-Hong Kong High-Speed Rail corridor
  • - Major Shenzhen Metro interchange for Lines 2, 3 and 11
  • - Direct airport connection via Metro Line 11 to Shenzhen Bao’an International Airport
  • - Key cross-border transport link: 14-minute HSR travel between Futian and Hong Kong West Kowloon Station
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How to Get to Futian Station from HK, Shenzhen Downtown & Airports

How to Get to Futian Station, Shenzhen, Shenzhen Metro Map

Source from Wikipedia

Futian Station supports multiple transportation modes including metro, public bus, taxi, ride-hailing and direct high-speed rail, delivering seamless connections for airport and cross-border travelers.

From Airports to Futian Station

1. Shenzhen Bao’an International Airport (SZX)

  • By Metro: Take Metro Line 11 for a direct trip to Futian Station with no transfers required. The journey lasts 30 to 40 minutes, with a fare of approximately USD 1 (CNY 7–8). This is the most cost-effective option for solo travelers and visitors with light luggage.
  • By Taxi/DiDi: The ride takes 30 to 40 minutes subject to traffic conditions, costing USD 15–20 (CNY 110–150). This option is recommended for travelers with bulky luggage or those arriving after metro operating hours (after 00:30).

2. Hong Kong International Airport (HKG)

  • Airport Express + High-Speed Rail: Take the Hong Kong Airport Express to Kowloon Station (20 minutes). Transfer via a 5-minute taxi ride or 15-minute walk to Hong Kong West Kowloon High-Speed Rail Station, then board the HSR to Futian Station (14–15 minutes). The total travel time is around 1.5 hours, with an overall cost of USD 30–40.
  • Cross-Border Bus + Local Transport: Regular direct cross-border coaches operate from Hong Kong International Airport to Futian District. After completing border immigration clearance, take a short taxi or Metro Line 4/10 ride to Futian Station. This budget-friendly alternative takes roughly 2 hours in total.

From Hong Kong to Futian Station

1. MTR East Rail Line + Border Crossing (Budget-Friendly)

Take the MTR East Rail Line to Lok Ma Chau Station (the northern terminus). Follow official directional signage to the Futian Port immigration checkpoint. Complete Hong Kong exit and Shenzhen entry border procedures, then proceed through the covered pedestrian corridor directly into Futian District. A short 10-minute walk leads to the entrance of Futian Station.

2. High-Speed Rail (Fastest & Most Comfortable)

Board the Guangzhou-Shenzhen-Hong Kong High-Speed Rail at Hong Kong West Kowloon Station for a direct 14–15-minute non-stop trip to Futian Station. Trains run at high frequency throughout the day, departing every 10–15 minutes during peak hours, perfectly suited for time-sensitive travel. Tickets can be booked in advance via Trip.com or the official 12306 platform (app & website). Both platforms accept international Visa and Mastercard credit cards. E-ticket service is fully implemented; passengers may scan their physical passports directly at the gate for boarding without collecting physical tickets.

From Shenzhen City Center to Futian Station

1. Metro (Most Convenient for Daily Travel)

Futian Station is a critical metro interchange hub served by Lines 2, 3 and 11. Metro services operate from early morning to late night, with the first trains departing around 06:00 and the last trains running between 23:30 and 00:30. Trains arrive every 3–5 minutes during rush hours. Comprehensive English signage is installed across the entire station, enabling easy navigation for international travelers. Exit 15 connects to Civic Center, while Exit 29 provides access to taxi and bus waiting zones at the main concourse.

2. Taxi or Ride-Hailing (Ideal for Luggage & Late-Night Travel)

Licensed taxis and the English-version DiDi ride-hailing app offer reliable door-to-door services to Futian Station, ideal for travelers with heavy luggage or trips outside metro operating hours. Fares from Futian CBD range from USD 4–7 (CNY 30–50), while rides from Shenzhen North Station cost USD 10–15 (CNY 70–110).

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Futian Station Operating Hours

Operating hours vary by transport mode and date (weekdays, weekends, statutory holidays) and are subject to official temporary adjustments without prior notice.

1. Shenzhen Metro Operating Hours

Metro Line

Direction

Weekdays (First/Last Train)

Weekends (First/Last Train)

Holidays (First/Last Train)

Line 2

Chiwan

06:15 / 23:55

06:27 / 23:52

06:04 / 01:04

Line 2

Liantang

06:06 / 23:45

06:04 / 23:47

06:04 / 01:04

Line 3

Fubao

06:18 / 00:05

06:25 / 00:04

06:04 / 01:04

Line 3

Shuanglong

06:26 / 23:08

06:25 / 00:04

06:04 / 01:04

Line 11

Gangxia North

06:25 / 00:35

06:05 / 00:35

06:04 / 01:04

Line 11

Bitou

06:17 / 23:32

06:05 / 23:27

06:04 / 01:04

Note: Metro Line 11 (Airport Line) operates at a maximum speed of 120km/h, covering the route to Shenzhen Bao’an International Airport in approximately 30 minutes.

2. Futian High-Speed Rail Operating Hours

  • Ticket Sales: 06:00 – 22:30 for in-person counter and self-service machine sales; online booking is available 24/7 via official platforms.
  • Train Departures: The first HSR train to Hong Kong West Kowloon departs at 06:45, and the last scheduled train departs at 22:31. Trains run every 10–15 minutes during peak daytime hours.

How to Buy and Pay for Tickets at Futian Station

How to Buy and Pay for Tickets at Futian Station

Source: CGTN

Futian Station provides user-friendly ticketing services for both high-speed rail and metro systems, with diversified payment solutions tailored for international travelers.

Futian Station - High-Speed Rail (HSR) Tickets

Purchase Methods

  1. Online Booking (Recommended):
    • Platforms: Trip.com or the official 12306 app/website. Both accept international credit cards (Visa, Mastercard).
    • E-Tickets: No paper ticket needed—scan your passport directly at the gate for entry.
  2. On-Site Purchase:
    • Staffed Counters: Located on B2 floor (main concourse) with English-speaking staff. Present your passport to buy/collect tickets.
    • Self-Service Machines: Available on B2 floor with English menus. Accepts cash (CNY) and international credit cards.

Fare Examples & Tips

  • Hong Kong West Kowloon → Futian: USD 8–12 (CNY 68–100) for second-class seats.
  • Book 3–7 days in advance during peak seasons (holidays, weekends) to secure seats.
  • Double-check the departure station (Futian vs. Shenzhen North) to avoid confusion.

Futian Station - Metro Tickets

Purchase Methods

  1. Single-Trip Tokens: Buy from vending machines on B1 floor (metro hub) with English instructions.
  2. Shenzhen Tong Card: Rechargeable transit card for metro, buses, and some taxis. Available at station service counters (USD 3 deposit + minimum USD 3 top-up).

Fares

  • Metro rides start at USD 0.3 (CNY 2) for short trips, up to USD 2.2 (CNY 14) for long journeys.

Futian Station - Payment Options

  • Credit Cards: Accepted on Trip.com, self-service machines, and staffed counters (Visa/Mastercard preferred).
  • E-Wallets: Alipay and WeChat Pay work for ticketing—foreigners can link international bank cards before travel.
  • Cash: Carry CNY for backup (some older machines may not accept cards).
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Futian Station: Layout & Facilities

Futian Station Layout & Facilities

The station spans 3 underground levels with intuitive zoning—all floors have clear English signage and step-free access.

Futian Station - Floor-by-Floor Layout

  • B1 Floor (Metro Hub):
    • Shenzhen Metro Lines 2, 3, 11 platforms.
    • Connects to Link City underground mall (quick snacks, convenience stores).
  • B2 Floor (Main Concourse):
    • HSR ticket counters, self-service machines, and security checks.
    • Waiting halls with air conditioning, real-time train displays, and priority seats for seniors/families.
    • Information counters with English-speaking staff, lost-and-found, and baggage storage.
  • B3 Floor (HSR Platforms):
    • High-speed rail departure and arrival platforms (for routes to Hong Kong, Guangzhou, Beijing, Shanghai).
Futian Station: Layout & Facilities

Source: Wikipedia

Futian Station - Key Facilities & Amenities

  • Wi-Fi & Connectivity: Free public Wi-Fi covers the entire station, with stable mobile network coverage suitable for translation, navigation and travel applications.
  • Restrooms: Clean public restrooms on every floor, including barrier-free accessible cubicles and dedicated baby-changing stations.
  • Baggage Storage: Staffed left-luggage counters and self-service lockers are available on the B2 floor, priced at USD 1–3 per hour.
  • Accessibility Features: Full elevators, gentle ramps, wide passageways and tactile paving for visually impaired travelers, fully compatible with wheelchairs and strollers.
  • Other Amenities: 24-hour convenience stores, ATMs and public mobile charging stations are distributed on B1 and B2 floors.
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Where to Eat Near Futian Station

Where to Eat Near Futian Station

Source: Eye Shenzhen

Futian Station and its surrounding central business district provide diverse dining options, ranging from quick casual transit bites and authentic local Cantonese cuisine to global international dishes, catering to pre-departure and post-arrival dining needs.

Dining Inside Futian Station

  • Cafés & Bakeries: Starbucks, Costa Coffee and local boutique bakeries on B1 and B2 floors offer coffee, pastries and sandwiches at USD 3–6 per serving.
  • Fast Food & Noodles: Domestic fast-food chains and specialty noodle shops serve hot meals including rice bowls, dumplings and stir-fried dishes for USD 2–5, ideal for passengers with tight transfer schedules.
  • Grab-and-Go Snacks: 7-Eleven, Family Mart and other mainstream convenience stores sell packaged snacks, steamed staple foods and beverages at USD 1–3.

Futian Station - Nearby Off-Site Restaurants

Local Cantonese Cuisine

  • Location: Futian CBD (5–10-minute walk from B2 exit).
  • Recommendations: Dim sum restaurants (steamed shrimp dumplings, pork buns) and seafood eateries. Average price: USD 5–10 per person.

International Flavors

  • Coco Park Mall: 5–10 minutes by metro (Line 1 to Shopping Park Station) or taxi. Features Japanese sushi, Korean BBQ, Western steakhouses, and Southeast Asian cuisine (USD 8–20 per person).
  • MixC Mall: 10 minutes by metro. Offers upscale international dining (Italian, Thai) and casual cafes (USD 10–25 per person).

Muslim-Friendly & Halal Options

  • Look for the “Halal” (清真) sign at restaurants.
  • Futian CBD Streets: 5–10-minute walk from the station—Chinese Muslim restaurants serve beef noodles and lamb dishes (USD 5–10 per person).
  • Coco Park Mall: Middle Eastern and Turkish restaurants with certified Halal menus (USD 9–23 per person).

Tip: Use apps like HappyCow or Google Maps to find nearby Halal spots.

[10% Off] Your Selected Stay in Shenzhen

Shenzhen Hotels

5 star

9.3/10Very Good9065 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.78km from city center
I booked two rooms for a business trip; booking through Trip.com is always super convenient. Our butler, Joy, provided exceptional service—she arranged for both rooms to be on the same floor and even gave us a room upgrade. The rooms were quite spacious and well-equipped, complete with a bathtub. Both the hairdryer and the air conditioning worked consistently well. During check-in, Joy kindly reminded me that there is a bar street on the south side of the hotel. However, I really wanted a room with a good view, so I insisted on staying on the south side anyway. It turned out to be a great decision—I had a wonderful night's sleep and didn't find it noisy at all. The location is a huge plus, with shopping malls, a metro station, and a high-speed railway station all nearby.
FromSEK 1,229
9.6/10Excellent11811 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.94km from city center
Traveling with kids during the National Day holiday, we were upgraded directly to an executive suite. The room was spacious and comfortable, and the breakfast had a great variety that my kids loved. The location is superb, right downstairs from卓悦中心(Joyous City) and皇庭广场 (Huangting Plaza). The museum, planning exhibition hall, children's palace, and Lianhua Mountain are all nearby, plus the evening light show. Thumbs up!👍🏻
FromSEK 1,450
8.5/102397 Reviews
Huanggang Port and Futian Port Shenzhen|3.55km from city center
The Four Points by Sheraton Shenzhen boasts an excellent location, ideal for frequent travelers between Shenzhen and Hong Kong. Situated in the Futian Free Trade Zone, it's very close to the Futian and Huanggang Port immigration checkpoints, offering convenient access to Futian CBD and the Convention and Exhibition Center. Getting to Futian Station by taxi is also very easy. The guest rooms are spacious, and the Four Points' signature comfortable beds provide a great night's sleep. The rooms are clean and tidy, with complete bathroom facilities and stable internet. Some room types even offer river views. The soundproofing is good, ensuring a peaceful rest. Check-in at the front desk was efficient, and the service attitude was attentive. The breakfast buffet offers a rich variety of options, a good mix of Western and Chinese cuisine, including freshly made Cantonese dim sum like Chee Cheong Fun and Koay Teow. The food quality is consistently good, and the dining environment is comfortable. Hotel amenities include an outdoor swimming pool, a 24-hour gym, and ample parking space in the underground car park, including charging spots, which is very convenient for those traveling by car. As a Marriott five-star hotel, it offers good value for money overall. It's suitable for both business trips and travelers commuting between Shenzhen and Hong Kong. My stay was very satisfying, and I'll definitely choose this hotel again on my next visit to Shenzhen.
FromSEK 807
9.4/10Outstanding8854 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.29km from city center
My trip to Shenzhen was made even better by my stay at the Hilton, which gave me an excellent experience overall. The room was bright and airy, with a simple yet elegant interior. The cleanliness was impeccable, making for a very comfortable stay. In the evening, I gazed out at the sky as the sunset faded, giving way to a dazzling city nightscape. From my window, the city lights sparkled beautifully, creating an amazing nocturnal atmosphere. Sitting by the window and admiring the night view was truly healing after a day of travel. The hotel service was meticulous and attentive, and the staff were all very kind. The check-in process was smooth. The bedding was soft, ensuring a good night's sleep, and all the facilities were in excellent condition. This hotel is perfect for both tourism and short stays. Being able to enjoy such a sky and night view from the room is definitely a huge bonus. I highly recommend it and will certainly be back again.
FromSEK 1,346
9.5/10Outstanding4795 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.77km from city center
First off, the hotel's location is excellent, right in the heart of Futian CBD. It's incredibly convenient for transportation, with Futian High-Speed Rail Station and multiple (5!) subway lines right next to the hotel. There are also plenty of dining and shopping options nearby, like Link CentralWalk, Star River COCO Park, and Shopping Park. The room itself was very spacious, and it even had a walk-in closet, which I haven't seen in the same room type at Shangri-La hotels I've stayed at in Beijing, Xi'an, Xiamen, Nanchang, Chengdu, Sanya, or Guangzhou. The only downside is that the price is quite a bit higher than those other Shangri-La properties, but overall, it's still a great stay.
FromSEK 1,853

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Business travel

9.5/10Outstanding3114 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.12km from city center
I know this hotel is undergoing renovations, and some packages for the new room types even include lounge access and five meals a day, which offers excellent value for money! First, regarding the room, the newly renovated style is minimalist and refined. The room feels very spacious and has excellent natural light. The bathroom amenities include Diptyque shampoo, shower gel, and lotion, which was a very pleasant touch. Next, concerning the dining, the five meals included afternoon tea, happy hour, evening dessert and drinks after check-in, and breakfast and lunch on the second day. The afternoon tea was a pleasant surprise. Although the food selection for happy hour wasn't extensive, it focused on quality over quantity. I didn't get to enjoy the late-night dessert session, but I learned that it was a chocolate-themed dessert night, and the themes are updated regularly. It's worth noting that no matter when you dine, you can enjoy unlimited alcoholic and non-alcoholic beverages. Finally, I'd like to commend the hotel's service. All the staff I encountered during this stay were extremely polite and friendly. Especially Miss Sahar at the front desk, the check-in process was very smooth and efficient, and she even followed up afterward to see if I needed any assistance. A male staff member in the lounge also provided very professional service, always greeting us with a warm smile every time we entered the lounge for a meal. Overall, my experience during this stay was excellent, and I look forward to visiting again after the full renovation!
FromSEK 3,085
9.3/10Very Good3622 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.09km from city center
This time, my Trip.com booking was a bit odd, split into two parts, so I guess I'll write a bit more. The executive lounge service was excellent, and the coffee was great! As for the room, after the upgrade, it was incredibly spacious! From one direction, you could even see the Ping An Finance Centre, Shenzhen's tallest landmark. A small detail, it seems the hair dryer has been upgraded to a Dyson, which is quite good. One evening, I got back late, so I just had a quick bite at the Japanese restaurant on the 6th floor, which was surprisingly good. The ingredients seemed very fresh, and I didn't feel heavy after eating. Breakfast at the 29th-floor executive lounge lasts a bit longer than the 6th-floor, until 11 AM. After my morning workout, I went up at exactly 11 AM, which was a bit late, but Ms. Carrie was very patient and asked the chef to make me an omelette, which was very kind. Check-out was also very smooth. Looking forward to my next stay!
FromSEK 2,180
9.5/10Outstanding7228 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.46km from city center
I was very satisfied with my stay this time. Check-in was handled at the lounge, and the lounge staff, Zoe and Najah, were incredibly enthusiastic and proactive in helping me resolve an issue with a third-party booking. Their attitude was excellent. Although the hotel has been renovated a while ago, all the facilities are fully functional, and the rooms are spacious, making it suitable for families and friends traveling together.
FromSEK 745
9.3/10Very Good13287 Reviews
Dongmen Commercial Area Shenzhen|6.73km from city center
This hotel is located right above Shaibu Metro Station. Since I regularly need to go to the People's Hospital for morning health check-ups, I've stayed here many times for the convenience. I feel this is one of the hotels with the best value for money and relatively high standards in this neighborhood. The advantages of this hotel are that the rooms are very spacious, featuring a separate bedroom and living room layout. The benefits of a large room are really obvious. First of all, the bathroom is far away, so there are no unusual noises or odors. Moreover, a large room has good air circulation; even without the AC on, it doesn't feel stuffy inside. There's also enough space to do stretching exercises. Secondly, the soundproofing here is great—even facing the main road, there isn't much traffic noise. Additionally, it's right above the metro station; once you exit the ticket gates and swipe your card, you can head straight up to your floor, which is super convenient. Room cleanliness is relatively okay; I haven't seen any obvious stains, and they also use delivery robots. The downside is that, being a somewhat older hotel, there are noticeable marks on the bathroom vanity and walls. Also, the facilities are a bit dated: the TV remote is a bit finicky, the toilet flush lacks a bit of power, and while the fridge cools very well, it makes a strange noise so I unplug it when not in use. Furthermore, there is no master light switch by the bed, meaning you can't turn off the bathroom and entryway lights remotely. All in all, these are minor issues that don't affect anything major and pose no problems for hygiene or safety. I recommend everyone to stay at this hotel.
FromSEK 571
8.8/105708 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.34km from city center
I booked this trip for a birthday celebration, hoping for a little surprise when I made the reservation. While nothing special was arranged later, it wasn't a big deal. However, the overall stay was quite average: the soundproofing in the room was terrible. I could clearly hear the doorbell ringing several times from the room next door, which was very disruptive to my rest. Overall, it didn't meet the service standards of a five-star hotel. The pool wasn't anything special either; at best, it's just a regular hotel offering basic facilities. The upside is that the double bed was indeed very large.
FromSEK 786

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Family friendly

9.2/10Very Good5608 Reviews
Dameisha Coastal Park/Xiaomeisha Resort Shenzhen|26.63km from city center
The room was very spacious, with two 1.4m beds. Our child slept in the middle, and adults on either side. The beds weren't as soft as some reviews mentioned, so turning over didn't wake anyone. We didn't even need air conditioning in this weather; we actually needed a blanket in the latter half of the night, and the duvet thickness was just right. There were no strange odors in the room. The bathroom was roomy, with both a shower and a bathtub. It was reassuring to put a non-slip mat in the tub and fill it with warm water to wash our sandy child's bottom. The complimentary double afternoon tea was also good; two adults and one child enjoyed three sandwiches, and our child loved them. There's a shuttle service to the InterContinental Hotel beach every half hour, on the hour and half-hour. During the National Day holiday, when it's busy, they run more frequently based on demand. This was our second stay, and they upgraded our room without us even asking, to a higher floor (9th floor) with a sea view, which exceeded our expectations. Overall, the value for money is excellent. The hotel service was warm and prompt; refilling mineral water and delivering a child's toothbrush was very quick. My only personal preference, which I'm a bit particular about, is that if you leave the bathroom night light on for older people, it's too bright and illuminates the bed area. It would be better if there were a floor light design in the bathroom. In the end, we turned off the bathroom light. Leaving a bit of the curtain open let in some light, which made our child feel safe and wasn't too bright.
FromSEK 864
9.4/10Outstanding4840 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|3.95km from city center
It's been over a year since my last visit. It feels like all the executive lounge staff are new, I didn't recognize anyone. But the service was as excellent as ever. Before checking in, I noted that my husband's birthday was the next day, and the hotel decorated the room a bit and gave us a small cake 🧁. The only downside was that I forgot to press the 'do not disturb' button during our nap, and a cleaning lady rang the doorbell to ask about cleaning satisfaction, which woke up our family of three.
FromSEK 1,335
9.4/10Outstanding7148 Reviews
The MIXC Shenzhen and KK100 Shenzhen|5.51km from city center
Opened in 2009, the Grand Hyatt Shenzhen is already 17 years old, making it a truly 'old' hotel in China. When you talk about old hotels, there's always the sentiment of 'new over old' and a dismissive scorn for outdated decor. However, my impression of the Grand Hyatt Shenzhen is 'old on the outside, young at heart.' The hotel's decor undeniably feels dated and old-fashioned by today's standards. Yet, the presence of new bidet toilets and sturdy, well-maintained bathroom fixtures prevents the hardware from feeling run-down. Furthermore, the meticulous and neat bed-making clearly demonstrates the hotel's housekeeping department is on top of their game. I'm not sure if all rooms are like this, but in the corner king room I stayed in, there was a palpable sense that even the air felt clean. This is thanks to the meticulously clean windows, which at one point gave me the impression of being in a Japanese hotel. The hotel is very close to Luohu Port, and from the guestroom, you can take in panoramic views of Luohu landmarks such as Kingkey 100 and Diwang Building. Luohu must be considered an older district in Shenzhen, and it certainly lives up to its reputation with plenty of dining, drinking, and entertainment options! The sky lobby offers stunning views. The twin room in the Club Lounge was spacious and comfortable, the bedding provided a very restful sleep, and the cleanliness was impeccable. The service was attentive and courteous. The food selection at the Club Lounge was diverse and delicious. It was an excellent stay! The Club Lounge twin room was spacious and clean, with meticulous service, and the executive lounge was a great place to eat and relax. The location is absolutely unbeatable, making it perfect for friends traveling together. Highly recommended!
FromSEK 1,334
9.4/10Outstanding1240 Reviews
Shenye Shangcheng/Lian Hua Shan Park Shenzhen|2.09km from city center
Indeed, this is Shenzhen's top luxury hotel! The front desk is on the 78th floor, and the elevators are thoughtfully equipped with sofas, which is perfect for a quick rest during the 1+ minute ride up or down. That's a great touch. The deep blue theme of the room is my favorite color, and the incredibly spacious design made my extended stay of several days very comfortable! The room's functional layout is also excellent, with clear divisions between the entryway, wardrobe, washroom, and toilet room. Each section is distinct yet can be adjusted and connected as needed. The service was truly exceptional. From check-in to getting to the room, everything was seamlessly handled, and they proactively inquired about my travel plans. A big thank you to Brynn, who, knowing my itinerary, specially arranged a room with a great view for me and patiently explained everything, hahaha 😂, making my trip experience absolutely perfect!
FromSEK 5,110
9.4/10Outstanding5808 Reviews
The MIXC Shenzhen and KK100 Shenzhen|5.01km from city center
This hotel boasts an excellent location, right next to the subway station and very close to MixC World, making dining options abundant and convenient. Although the hotel is a bit older, the facilities are still well-maintained, especially the fantastic swimming pool which features both a play area and professional lanes. I highly recommend this place for business trips to Shenzhen or for families with children. The views from the higher floors are also stunning.
FromSEK 1,902

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Hot spring

9.6/10Excellent319 Reviews
Jiaochangwei and Dapeng Fortress Shenzhen|46.54km from city center
We had a two-bedroom suite, very comfortable. The beds were large and quite spacious. There was a balcony with a table and chairs. The weather wasn't perfect for swimming, but we walked along the beach, which is nearby. They replenished the water daily, changed the towels, and cleaned the room. We thought we needed hooks for coats and bags in the hallway, and at least a small table in the room for a computer or for the family to have tea. Nearby there's a pizzeria, a fruit market, and an ancient fortress with beautiful streets, goods, and food. Overall, we loved everything, thank you!
FromSEK 359
9.2/10Very Good418 Reviews
Dameisha Coastal Park/Xiaomeisha Resort Shenzhen|26.73km from city center
five star rating. easy to found and super convenient. one of the best view i have stayed in shenzhen. and bathing with spring water in the balcony was a luxury comfort expereience. feel like i have detoxic myself during this trip. will come back again for sure.
FromSEK 389
9.4/10Outstanding390 Reviews
Yangmeikeng/Judiaosha Shenzhen|48.68km from city center
Shenzhen Nanao | Stay in a French Garden and Watch the Sea 🌅 Mello is absolutely stunning! Found a French Riviera-inspired B&B in Shenzhen 🏡 Mello truly has romance etched into its soul. White walls + French courtyard + endless sea views – every shot looks like it's straight out of a movie 🎬. The housekeeper even provided thoughtful sleep eye masks 💤. Open the window to a sunset over the orange sea 🌇. Sunlight streams into the room, making even the air feel gentle. The courtyard is fragrant with lemon trees and passion fruit, and you can spend an entire afternoon on the swing. A cocktail and a tipsy view of the sea are so therapeutic. Just a few minutes' walk to the beach 🏖️. It's uncrowded with clear water, super comfortable for walking on the sand and watching the waves. The room is clean and comfortable, and the bedding is so soft you won't want to get up ✨. 📍 Mello B&B (Jidiaosha Store) No. 81 Dongshan Village, Dongshan Community, Nanao, Longgang, Shenzhen #ShenzhenB&B #ShenzhenSeasideB&B #NanaoB&B #FrenchStyleB&B #ShenzhenWeekendGetaway #ShenzhenExplore #SeasideResort #HealingB&B
FromSEK 558
9.4/10Outstanding763 Reviews
Dameisha Coastal Park/Xiaomeisha Resort Shenzhen|26.52km from city center
Seriously unearthed a hidden gem! The environment is incredibly healing; opening the window reveals stunning views of green mountains and trees. The air is fresh, it's wonderfully quiet, and it's so relaxing to be away from the city hustle. The room was clean and tidy, decorated warmly and elegantly, and the bedding was super comfortable, ensuring a great night's sleep. The host was very warm, easygoing, and provided thoughtful, meticulous service with great attention to detail. The surrounding scenery is absolutely breathtaking, perfect for photos. Dining and staying here were both very pleasant, and it offers excellent value for money. I'll definitely come back for my next vacation and highly recommend it to everyone!
FromSEK 531
9.5/10Outstanding223 Reviews
Guanhu Beach/Rose Coast Cultural Tourism Resort Shenzhen|38.2km from city center
Two adults and one child. The room size was very satisfactory, and we could even make tea. The environment was clean, new, and quiet. There was a complimentary sweet soup in the evening and breakfast in the morning. They paid attention to details, with an online concierge before and after check-in. We had a very comfortable stay. We'd definitely prefer this type of accommodation for future visits.
FromSEK 555

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Gym

9.4/10Outstanding11568 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|2.72km from city center
Our exceptional service experience started at JW Marriott Hotel Jinmao, thanks to the dedicated service of staff member Xana! Our entire stay was comfortable and rejuvenating, without a single flaw, far exceeding our expectations. As a Guest Relations Specialist, Xana possesses solid professional skills and an excellent service attitude. Check-in was efficient and convenient, explanations were detailed and clear, and she had a thorough understanding of all hotel services and facilities. Throughout our stay, she provided attentive assistance, proactively checking on guest satisfaction, patiently listening to our needs, and actively coordinating solutions to various issues. Her responses were prompt and her handling of matters was impeccable. Her service was gentle and warm, meticulous yet appropriate, genuinely sincere without being forced, and thoughtful without being perfunctory. Every detail showcased the high quality of Marriott's premium service. The hotel's hardware facilities are high-end and complete, the rooms are clean and elegant with excellent soundproofing, and the bedding is comfortable. The public areas are tidy and grand. This perfect stay experience was entirely due to Xana's dedicated efforts. I genuinely give it a five-star recommendation and will definitely choose to stay here again next time!
FromSEK 1,643
9/10Good2004 Reviews
Shekou Area (Nanshan District) Shenzhen|16.3km from city center
I recently stayed in the Luxury King Room at YingShe Light Luxury S Hotel, and the overall experience was fantastic! The room is spacious, featuring a minimalist yet luxurious design with great attention to detail. It was impeccably clean, and the delivery robot was very convenient. The hotel boasts a prime location within walking distance of Sea World, and is very close to K11 and the Shekou Cruise Center. After finishing work in the evening, I enjoyed taking leisurely walks along the seaside boardwalk. The surrounding area offers a complete range of dining, shopping, and entertainment options, yet the environment remains quiet and peaceful. Highly recommended for both business trips and vacations!
FromSEK 530
9.3/10Very Good2195 Reviews
Yantian District Government/Shatoujiao Shenzhen|18.49km from city center
I had a truly satisfying stay. I'd mentioned to customer service beforehand that I was celebrating my birthday, and the front desk staff even upgraded my room and decorated it, plus they gave me a small cake. The room view was fantastic, with the entire ocean and Yantian Port visible. The hotel's Chinese restaurant had great food and presentation. Breakfast was also delicious with plenty of choices. Thanks to all the staff for their service! 😊
FromSEK 843
9.2/10Very Good6659 Reviews
Window of the World/Shenzhen Happy Valley Shenzhen|8.42km from city center
We stayed at The Westin Shenzhen Yitian during the National Day holiday and had a very comfortable experience. Special thanks to receptionist Leila Yang, who kindly upgraded us to a room with a Window of the World view. For three nights, we sat on the balcony sipping beer while watching the drone show—the location is simply unbeatable. Minor flaws aside, this classic 5-star hotel still truly shines. Highlights of our stay: 1. Near-perfect location & transport: Directly opposite Window of the World and connected to Yitian Holiday Plaza. You can take the elevator straight up to the lobby from level B2 of the mall, completely indoors—a lifesaver on rainy days. Direct access via Exit A of the Window of the World Metro Station (Lines 1/2), within walking distance to Happy Valley and Splendid China. It's also just around a 10-minute drive to the Shenzhen Bay Port and about 30 minutes to the airport. 2. Room & Views: Spacious room with fantastic views. The signature ”Heavenly Bed” was super comfortable, and looking out over the illuminated Window of the World at night was wonderful. 3. The pool was the best surprise: The outdoor landscaped pool is a real standout among Shenzhen hotels—it's large, with distinct deep and shallow ends, making it great for families with kids. 4. Dining & Service: The breakfast buffet offered great variety and authentic flavors, complemented by genuinely attentive service in the restaurant. The Executive Lounge staff were also warm and thoughtful. Overall, service requests were handled quickly, delivery robots brought takeout right to the door, and the entire staff was friendly and welcoming.
FromSEK 1,074
9.2/10Very Good8760 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.65km from city center
The room was spacious and bright, and the bedding was soft and comfortable. I slept incredibly soundly every night. Room service was very responsive; whether I needed an extra bottle of water or fresh towels, they arrived within minutes, always with a warm and polite attitude. Mina was wonderful, calling ahead to arrange the room and checking in on us throughout our stay. The hotel's location is absolutely perfect. Transportation around here is super convenient, with the subway station just a few minutes' walk away, and taxis are easy to find. We stayed here during the National Day holiday, and getting to popular attractions or going shopping was incredibly easy – we never got stuck in traffic. After so many days, it felt as comfortable as being at home. We could easily walk to amazing food spots like Fanlou, and the bustling Dongmen night market was quite a sight. Next time I visit Shenzhen, I will definitely choose this hotel again and recommend it to all my friends.
FromSEK 798

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Swimming pool

9.6/10Excellent4624 Reviews
Shenzhen Bao'an International Airport Shenzhen|26.69km from city center
I stayed in a runway view king room during the National Day holiday, and the overall experience was good. It's a great airport hotel for aviation enthusiasts. From an aviation enthusiast's perspective, the hotel itself is a fantastic spot for taking photos. The 5th-floor terrace and some rooms offer excellent views for photographing the southern approach to Shenzhen Bao'an International Airport's west runway. The hotel rooms feature a double-window design: the inner window can be fully opened, while the outer window has a normal restrictor, allowing for ventilation but not full opening. This design effectively balances soundproofing and security with a good viewing experience. It's quite enjoyable to sit on the sofa and watch the bustling airport outside. From a regular guest's perspective, the hotel's soundproofing is excellent. With both windows closed, the room remains relatively quiet even when large aircraft start their engines on the tarmac outside or when bird-scaring cannons are used nearby. This is a crucial feature for an airport hotel. The hotel is connected to the terminal via a dedicated walkway, making it less than a 15-minute walk to the check-in counters, which is very convenient. The P2 parking lot is located downstairs, making car rental and return equally convenient. The room amenities are standard for a hotel of this caliber, including a bathtub, although the bathroom felt a bit cramped overall. The garden terrace on the 5th floor is a major highlight, perfect for both plane spotting and relaxing strolls in the garden and on the lawn. Service was warm and attentive. During breakfast and dinner buffets, order was well-maintained. When children cried, staff proactively assisted parents in calming them down, striving to maintain a quiet and comfortable dining environment. Pool management was also very good; even with large crowds during the National Day holiday, the changing rooms remained clean and orderly. Regarding dining, I tried breakfast, the evening buffet, and the Chinese restaurant. Breakfast offered a rich variety, with comprehensive congee, noodle, egg, and pancake stations, and some daily variations. The evening buffet and Chinese restaurant were generally decent, and the dinner even featured a live singer, creating a pleasant atmosphere. I have two suggestions for future improvements. First, parking guidance. The hotel has its own parking area on the L floor and also uses the airport's P2 parking. It took some effort to find the L-floor parking area on my first visit, and I hope the signage and guidance along the way can be improved. Second, there are several steps between the L-floor parking area and the hotel lobby, which is inconvenient for guests with luggage. I hope a ramp or other accessible pathways can be added in the future. Overall, it was a great stay. It's an ideal choice for guests needing to catch a flight, rent a car, and especially for aviation enthusiasts. I would consider staying here again on my next visit to Shenzhen.
FromSEK 847
9.5/10Outstanding6500 Reviews
Shekou Area (Nanshan District) Shenzhen|16.19km from city center
This is probably the most comfortable Hilton I've ever stayed at, and specifically the Nanhai Wing. It's the renovated old-school Shenzhen's first five-star Nanhai Hotel, and it even has a small garden downstairs, giving it a full retro resort vibe. The Wanghai Wing, on the other hand, is more postmodern in style. The front desk staff thoughtfully gave us an extra breakfast. The kids' toiletries, slippers, and bathrobes were also adorable. Room service was excellent. The Nanhai pool is 2 meters deep, perfect for a comfortable swim, and it wasn't crowded even during the National Day holiday. The public areas also have a sauna, hot tubs, and relaxation areas. The Wanghai side has a shallower outdoor pool suitable for kids and a dedicated children's pool, which tends to be a bit busier. There's also an indoor pool and a jacuzzi. The shuttle service between the two hotels is frequent, but they're actually very close, just a 3-minute walk apart. The suite in the Nanhai Wing offers excellent value for money compared to equivalent room types in the Wanghai Wing. It has two large balconies and a sofa bed that can be opened up, easily accommodating a family of four. The room design is great, with the bathroom, shower, toilet, and walk-in closet each being independent spaces that can be separated by sliding doors. Getting around from the Nanhai Wing is also very convenient; the elevator is very close to the lobby entrance, and you don't need to go up and down hills within the hotel. It's a 10-minute walk to the Sea World commercial area nearby. I'd definitely recommend the Nanhai Wing for a super chill holiday next time.
FromSEK 1,395
9.4/10Outstanding10098 Reviews
Window of the World/Shenzhen Happy Valley Shenzhen|7.6km from city center
My favorite family-friendly hotel in Shenzhen city, we come here once a year! Although InterContinental Shenzhen has been open for a while, the facilities are very well-maintained and don't show their age at all. The rooms are spacious with great views, and the beds are very comfortable. There's a beach, swimming pool, water park, and kids' club – so much to do that two days and one night aren't enough. The hotel staff's service attitude is also excellent; when my child accidentally spilled juice on the carpet in the room, someone came to clean it immediately, even late at night. This stay, we also had a butler, Jason, following up with us. He thoughtfully asked about our preferences and arranged a very conveniently located room. Highly recommended, a great value for a staycation!
FromSEK 1,605
9.1/10Good4585 Reviews
Jiaochangwei and Dapeng Fortress Shenzhen|41.29km from city center
This hotel boasts a prime beachfront location on Jinsha Bay, with crystal-clear waters. You can walk directly from the hotel lawn to the beach, which is incredibly convenient for families with children to play in the sand and enjoy the sea. In the evening, you can also admire stunning sea sunsets. - The parent-child facilities are incredibly rich, and kids won't want to leave: Pet Paradise: Kids will love getting up close with small animals. Multiple swimming pools: Including an indoor heated pool, outdoor pools, and a children's shallow pool, plus a popular infinity 'starry sky' pool for adults only. The hotel organizes parent-child activities like bubble parties and crab catching. You can pick up the activity schedule upon check-in. This time, I saw a fire dance performance, which left a deep and beautiful impression.
FromSEK 1,042
9.1/10Good1772 Reviews
Guanlan Shenzhen|21.7km from city center
Our three-day, two-night stay at Mission Hills Resort Shenzhen was fantastic! The environment was peaceful, and our room was spacious and comfortable. The breakfast spread was excellent. The go-karting and ice-snow world at the Eco Sports Park were great fun, and the handicraft workshop was perfect for parent-child DIY. The hotel offers a free shuttle bus to and from Guanlan Ancient Town, where the night light show was stunning. The nearby MH MALL has a wide variety of dining options, and direct subway access makes it super convenient. It’s a hassle-free and fun all-in-one resort experience, highly recommended for families and couples looking to relax!
FromSEK 1,119

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Breakfast

9.6/10Excellent3771 Reviews
Nan'ao Shenzhen|43.28km from city center
Our two-day stay at White House was fantastic! The weather was great, and we even saw a double rainbow after the rain one day 🌈! It was incredibly beautiful, and the scenery is stunning. The butler service was excellent! It's a very convenient place for a family trip, with the beach just a few steps away 🏖️. A perfect vacation spot!
FromSEK 463
8.5/104531 Reviews
Huaqiangbei Area Shenzhen|3.08km from city center
Convenient location with multiple metro and bus lines directly accessible. The airport express bus is right across the street at Hualian Building. Huaqiangbei Electronic Market, Huaqiang Electronic World, and SEG Plaza are directly opposite, making it a prime spot for electronic shopping. The staff mentioned recent discount promotions. The hotel staff are very attentive and helpful, answering all questions. Room facilities are simple yet complete, and the hygiene is good.
FromSEK 315
9.5/10Outstanding3564 Reviews
Huanggang Port and Futian Port Shenzhen|3.51km from city center
We stayed in the Deluxe sea view king room with a balcony. As soon as we arrived we were greeted by a friendly smile from Zoe and Jessica who were always really thoughtful, attentive and ready to help. The front house staff are an asset to the hotel. The apartment features an open-plan design that feels larger than a standard hotel room, complete with home-like comforts including a washer/dryer machine which allowed us to refresh our clothes. A clothes hanger along with detergent is provided by the hotel again providing ease. The views from the balcony were stunning. Large windows across the rooms and the hotel offer fantastic, sweeping views of the surrounding area and waterfront. The sleeping and living spaces are kept spotless and hygienic by the housekeeping team. Situated close to 2 metro stations and local shopping options and residential conveniences, making daily errands simple. This was our first time in Shenzhen and will most definitely won’t be our last a special thank you to all at Hampton :)
FromSEK 872
9.1/10Good3957 Reviews
Science and Technology Park Shenzhen|13.43km from city center
There were some things I liked about Sentosa Hotel, but unfortunately my overall experience was disappointing. The room was very spacious, although a little dated. When we arrived, the room type we had booked was unavailable, so the hotel upgraded us to a better room, which I really appreciated. Our room had a wardrobe and a bathtub, and the view of the city from the bathroom was absolutely amazing. The hotel also has a large swimming pool, which was one of the reasons I chose it. However, one day we went swimming and there were no towels available. You are also not allowed to take the pool towels back to your room. A swimming cap is required, although this is quite common in China, so I don’t consider that a major issue. The room had a stove, which initially seemed very convenient, but there were no pots or other cookware provided, making the stove essentially useless. There was also no washing machine. The internet was another major problem — the connection was extremely poor and sometimes barely worked even with Chinese websites. The most disappointing part of our stay happened on our check-out day. Our confirmed check-out time was 14:00, but the hotel called us early in the morning and told us that we needed to leave the room immediately because of an “emergency situation.” They did not seem concerned that our agreed check-out time was several hours later. I later found out that the supposed emergency was actually related to a meeting/event being held at the hotel, and guests were being asked to leave their rooms early because of it. I found this extremely unprofessional and stressful. After discussing it with the hotel, we eventually reached an agreement that allowed us some time, but this experience significantly affected my rating. The location is also fairly quiet. There is a 7-Eleven nearby, but not much else within the immediate area. I didn’t find any shopping malls or tourist attractions nearby. There is a park, but otherwise there isn’t much to do. On the positive side, the metro station is only around a 7–10 minute walk away, so getting to other parts of Shenzhen is relatively convenient. Overall, the hotel has some strong points: spacious rooms, a large pool, good metro access, and potentially fantastic city views. I was also grateful for the room upgrade. However, the extremely poor internet, lack of basic kitchen equipment, limited surroundings, and especially the way the hotel handled our check-out made the stay much less enjoyable than it could have been.
FromSEK 629
9.3/10Very Good2414 Reviews
Yantian District Government/Shatoujiao Shenzhen|18.91km from city center
This is an older hotel in Yantian District. The hotel's laundry room and gym facilities are well-equipped. The front desk staff, Xiao Ting, provided very thoughtful service and proactively upgraded me to an executive floor room. The king-size bed was very comfortable, and the natural light and view were excellent, creating a great ambiance. The only minor drawback was a slight obstruction in the view, but it didn't detract from the overall positive impression. I'll definitely consider bringing my family here next time~
FromSEK 675

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Bethy

Bethy

Trip.com Travel Expert

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Hey there! I’m Bethy (Huang Lan, 黄澜) – a travel enthusiast and content creator for Trip.com. I live as a digital nomad, mostly based in China, and I’ve also lived in awesome places across Southeast Asia and Eastern Europe. I love traveling all over the world, sharing useful travel tips and guides for fellow wanderlusters. When I’m not on the road, I’m a huge cat lover and play guitar for fun~

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Futian Station