Shenzhen Visa on Arrival - 5-Day VOA, Visa-Free & Entry Guide
Latest 2026 Shenzhen entry rules: 5-day visa on arrival, visa-free policies for foreign tourists, document requirements, Hong Kong to Shenzhen border steps
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Can Foreigners Get a Visa on Arrival (VOA) in Shenzhen?
Yes, Shenzhen provides a short-term entry option with a 5-day Special Economic Zone (SEZ) Visa on Arrival (VOA) for foreign tourists who do not qualify for visa-free entry and hold valid passports.
- Validity: Up to 5 consecutive days. Crucial: The 5-day clock starts from 00:00 the day after your entry.
- Restrictions: You must stay within the Shenzhen administrative area. You cannot travel to Guangzhou, Dongguan, or other mainland cities.
- Extension: This visa cannot be extended or converted to any other visa type.
This guide is for reference only. Entry decisions are at the discretion of China’s immigration and customs authorities. Always check the latest updates from the National Immigration Administration of China or Shenzhen Port Office before travel.
How to Apply for Shenzhen 5-Day Visa on Arrival
- Arrival at port: Follow the signs to the "Port Visa" or "Visa on Arrival" counter before reaching the immigration queue.
- Complete form: Fill out the physical application form provided at the counter.
- Biometrics: Officers will take your digital photo and fingerprints.
- Payment of fees: Fees vary by nationality based on reciprocity. All major credit cards (Visa, MasterCard), WeChat Pay, Alipay, and RMB cash are accepted.
- Collect your visa: Once approved, the visa sticker will be placed in your passport. Proceed to the immigration line.
What are the Visa-Free Rules for Shenzhen
Shenzhen follows China's national visa-free policy. Depending on your nationality, you can enter the country for business, travel, or visiting relatives without a visa.
Policy Type | Eligible Countries (Examples) | Validity / Deadline | Max Stay |
Unilateral Visa-Free | France, Germany, Italy, UK, Canada, Australia, etc. | Until Dec 31, 2026 | 30 Days |
Mutual Visa-Free | Singapore, Thailand, Malaysia, UAE, Qatar | Permanent | 30 Days |
144-Hour Transit | 54 countries (US, Russia, Brazil, etc.) | Ongoing | 6 Days |
GCC/Regional | Saudi Arabia, Oman, Kuwait, Bahrain | Until June 8, 2026 | 30 Days |
Note on 144-Hour Transit: Travelers must hold a confirmed onward ticket to a third country or region (e.g., HK or Macau) and a valid passport with at least 3 months validity.
Do I Need a Visa for Shenzhen?
This depends on your nationality and travel purpose:
- Visa exemption: If your country is on the 2026 visa exemption list and you meet the stay/purpose rules.
- 5-Day VOA: If you are not visa-free and only plan to visit Shenzhen (no travel to other mainland cities).
- Full China Visa: You need to do this if you plan to travel from Shenzhen to other Chinese mainland cities, or if you plan to stay longer than the allowed visa-free/VOA period.
Where to Get Shenzhen Visa on Arrival
Not all ports have visa offices. If you are coming from Hong Kong, choose your port carefully:
- Lo Wu (Luohu): 09:00 – 16:30. The most popular and busiest office.
- Huanggang: 00:00 – 24:00 (Daily). This is the only 24-hour land port for VOA.
- Shenzhen Bay / Futian: 09:00 – 20:00.
- Shenzhen Airport (SZX): 24/7 for arrivals on international flights.
How Much is the Cost of a Shenzhen Visa?
The fee depends entirely on your nationality (based on reciprocity):
- Standard Fee: Approx. RMB 168 (e.g., Ireland, Switzerland).
- Exceptions: Citizens of the United Kingdom and the United States pay significantly higher fees (approx. RMB 700 - 950+).
- Payment: All offices accept Visa/MasterCard, WeChat Pay, and Alipay. RMB cash is accepted, but digital payment is much faster.
What Documents are Required for Shenzhen Visa?
China Visa Requirements for Foreigners
- Passport: Original with at least one blank page.
- Arrival Card: Complete the blue/yellow arrival card provided at the port.
- Accommodation: You must provide a valid Shenzhen hotel address and phone number.
Customs Limits
Be aware of the duty-free thresholds to avoid fines:
- Personal effects: Tax-free limit is RMB 2,000.
- Combined limit: If shopping at duty-free shops, the total limit is RMB 12,000.
- Registration: If staying with friends (not a hotel), you must register at the local police station within 24 hours. Failure to do so will result in a fine when you try to leave.
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What is the process for foreigners traveling from Hong Kong to Shenzhen?
- Choose border ports: Lo Wu (Luohu), Futian, Shenzhen Bay, Huanggang, or Liantang Port.
- Border process:
- Immigration: Present your passport/visa; complete the biometric check.
- Customs: Declare items exceeding duty-free limits. For foreign tourists, the general duty-free limit for personal effects is RMB 2,000, while the combined limit including duty-free shop purchases is RMB 12,000.
- Tip: Use the self-service channels if you have registered your biometrics; always carry your physical passport as digital copies are not accepted for entry.
What should I know as a foreigner before entering Shenzhen
If you are using the MTR, go to Lo Wu or Lok Ma Chau (Futian). If you have a lot of luggage, Shenzhen Bay is better as it uses buses and taxis, avoiding many stairs. Always carry your physical passport; digital versions or photos are never accepted at the border.
Useful Cards for HK Transport
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4.9/5
11795 reviewsI take the Airport Express every month, and I've already snagged several buy-one-get-one-free deals on the Trip.com app. It's almost half the price compared to buying it on-site, and I can save any leftovers for next time. It's incredibly cost-effective, and I'll definitely recommend it to my friends. Thanks to Trip.com's promotions, I can get on the Airport Express for half price – it's the fastest way to get to the airport and avoids traffic jams.
Hong Kong Octopus Card
4.8/5
46 reviewsThis is my first time ordering a Hong Kong Octopus card from this website. The process was quick and easy. After arriving at Hong Kong Airport and clearing immigration, I scanned the code at Hall A13 to pick up the card! Everything went very smoothly. I will definitely recommend this to my friends next time.
Departing from Hong Kong: Cotai Water Jet Boat Ticket - Cotai Water Jet Ferry between Hong Kong Island and Macau
4.7/5
23 reviewsFast and inexpensive. We had a ticket for 3:00 PM, but they also let us on the 2:00 PM flight. The ride was smooth and didn't make us seasick.
Cotai Water Jet Boat Ticket - one-way (Macau Taipa → Hong Kong Sheung Wan)
4.7/5
662 reviewsIt is a very good and convenient experience, will come back again
![[Guangdong-Hong Kong-Macau Transfer Service] Cross-border private charter transfer with Hong Kong dual-plate vehicles for Shenzhen/Guangzhou/Hong Kong/Macau/Zhuhai and other locations](https://ak-d.tripcdn.com/images/0352d12000rdc3z2e454E_C_750_480.jpg?proc=format/f_webp)
[Guangdong-Hong Kong-Macau Transfer Service] Cross-border private charter transfer with Hong Kong dual-plate vehicles for Shenzhen/Guangzhou/Hong Kong/Macau/Zhuhai and other locations
4.7/5
14 reviewsVery professional service, great driver and smooth ride to our destination.
[10% Off] Recommended Hotels in Shenzhen
Shenzhen Hotels
5 star
Outstanding9329 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.44km from city center
Thumbs up for the hotel's location! It's right near the convention center with plenty of large shopping malls around. Everything you need for dining, shopping, and entertainment is available in one stop! The room was clean and the beds were comfortable. All the staff were super friendly, especially Freya, who was exceptionally thoughtful. Every request was handled with care, and she even asked about our stay experience during check-out. That feeling of being valued was truly heartwarming! The overall experience was top-notch—definitely my first choice next time I visit Shenzhen!FromMXN2,215
Very Good9237 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.78km from city center
I ended up extending my stay here because the staff were so helpful in sorting out the whole process for me. They saved me a lot of hassle, and communication was smooth and effortless. The room had a great view, and at night you could see the lovely city lights outside, creating a wonderful ambiance. Any daily requests were handled promptly. Overall, it was a very peaceful and comfortable stay with thoughtful, attentive service. I will definitely consider staying here again next time I'm in town.FromMXN2,328
Excellent11844 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.94km from city center
The room is bigger than those in other five-star hotels, but at half the price. My foreign relatives really enjoyed the breakfast here, the front desk staff patiently answered all our travel questions, and the lobby has a grand and impressive atmosphere.FromMXN2,604
2385 Reviews
Huanggang Port and Futian Port Shenzhen|3.55km from city center
It was a very comfortable stay, and the location was convenient for getting around. So much so that I extended my stay for two more nights! I'll definitely stay here again when I come back to Shenzhen. The service was excellent! This well-established hotel always delivers a reassuring experience in every aspect.FromMXN1,361
Outstanding8929 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.29km from city center
We stayed at this Hilton for a short weekend family trip with our little one. Check-in at the front desk was quick and efficient. Seeing that we had a child with us, the staff were exceptionally warm and friendly, proactively providing children's slippers and extra bottles of water. The room was impeccably clean with no dust to be found, and the power outlets were all fitted with safety covers—a very kid-friendly touch that gave us great peace of mind. Breakfast featured yogurt and steamed dim sum, which are favorites for kids, and the flavors were light rather than heavy. The hotel's security was well-managed, with proper access control making us feel at ease letting our child play in the lobby. The location is very convenient for getting around, with the subway right next door, making it quick and easy to reach nearby shopping malls. Housekeeping came every day to tidy up, organizing the clutter on the counters and taking all the trash away. The entire stay went smoothly and was thoroughly enjoyable with no unexpected hiccups. Staying here with a child made things so much easier and worry-free.FromMXN2,326
Business travel
Outstanding4814 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.77km from city center
The Shangri-La Hotel, Futian, Shenzhen boasts an excellent location in the Futian CBD, very close to Futian Station, making it incredibly convenient for travel. The lobby is elegant and grand, and the rooms are spacious and clean, with soft and comfortable bedding. The floor-to-ceiling windows offer city views. The staff are polite and attentive, responding promptly to requests. Breakfast offers a wide variety of delicious options. Overall, the hotel is quiet and sophisticated, perfect for business trips or short stays. My experience was excellent, and I will definitely choose this hotel again on my next visit to Shenzhen.FromMXN3,054
Outstanding3144 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.12km from city center
I know this hotel is undergoing renovations, and some packages for the new room types even include lounge access and five meals a day, which offers excellent value for money!
First, regarding the room, the newly renovated style is minimalist and refined. The room feels very spacious and has excellent natural light. The bathroom amenities include Diptyque shampoo, shower gel, and lotion, which was a very pleasant touch.
Next, concerning the dining, the five meals included afternoon tea, happy hour, evening dessert and drinks after check-in, and breakfast and lunch on the second day. The afternoon tea was a pleasant surprise. Although the food selection for happy hour wasn't extensive, it focused on quality over quantity. I didn't get to enjoy the late-night dessert session, but I learned that it was a chocolate-themed dessert night, and the themes are updated regularly. It's worth noting that no matter when you dine, you can enjoy unlimited alcoholic and non-alcoholic beverages.
Finally, I'd like to commend the hotel's service. All the staff I encountered during this stay were extremely polite and friendly. Especially Miss Sahar at the front desk, the check-in process was very smooth and efficient, and she even followed up afterward to see if I needed any assistance. A male staff member in the lounge also provided very professional service, always greeting us with a warm smile every time we entered the lounge for a meal.
Overall, my experience during this stay was excellent, and I look forward to visiting again after the full renovation!FromMXN5,513
Very Good3567 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.09km from city center
Having stayed at a few Four Seasons hotels, this one in Shenzhen didn't quite meet the brand standards I've come to expect. It's definitely an older hotel; nearly all the countertops and table edges in the room were uneven. The only place to find tissue paper in the entire room was by the sink, and the mirror was quite oxidized and blackened. There were no welcome fruits either. These aren't huge issues, but the main problem was cleanliness. On the cabinet wall next to the hangers, there was a large area of a sticky substance, like unremoved glue. Inside the wardrobe, you could feel a noticeable grittiness, like un-wiped dust, which made me hesitant to hang my intimate apparel. The spout of the kettle for boiling water was already green... These kinds of issues just shouldn't be present in a Four Seasons hotel. On the positive side, the front desk service was very warm and friendly, and the buffet environment was excellent. I hope the hotel considers a renovation.FromMXN18,894
Outstanding7322 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.46km from city center
I was very satisfied with my stay this time. Check-in was handled at the lounge, and the lounge staff, Zoe and Najah, were incredibly enthusiastic and proactive in helping me resolve an issue with a third-party booking. Their attitude was excellent. Although the hotel has been renovated a while ago, all the facilities are fully functional, and the rooms are spacious, making it suitable for families and friends traveling together.FromMXN1,564
Very Good13342 Reviews
Dongmen Commercial Area Shenzhen|6.73km from city center
I've stayed here many times, and whenever I visit Shenzhen, I always choose the Metropark Hotel Shenzhen. The rooms are very spacious—featuring a separate bedroom and living room, along with a sofa, air conditioning, and a refrigerator. The Wi-Fi is also very stable, and there's a gym and laundry room on the 5th floor. It's just a 7 or 8-minute walk to Leiyuan Road, where you'll find plenty of delicious and reasonably priced seafood.FromMXN1,070
Family friendly
5730 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.34km from city center
Facilities: Excellent
Cleanliness: Spotless and tidy
Environment: Excellent
Service: Excellent
The hotel offers a wide variety of breakfast options, the swimming pool water is crystal clear, and the gym is clean and well-maintained. The guest rooms are very quiet. The hotel is located quite close to the port, making trips to Hong Kong very convenient. It is also close to Shenzhen Railway Station, with a subway station right downstairs, making getting around a breeze. Looking forward to staying here again next time.FromMXN1,528
Very Good5617 Reviews
Dameisha Coastal Park/Xiaomeisha Resort Shenzhen|26.63km from city center
We paid to upgrade our room during the post-holiday period. It was clean and featured a small balcony, a clothes drying rack, and an ocean view. The bedding was comfortable, and the shower was spacious with fantastic water pressure. The breakfast was good. There is a shuttle service to and from the nearby beach, which was uncrowded. The hotel is close to the Dameisha scenic area. They have delivery robots, as well as indoor and outdoor swimming pools that the kids loved, though the water temperature in the pools was a bit low. Both restaurants in the hotel were quite good, offering set menus, and the roasted pigeon was authentic and delicious. Definitely worth a stay.FromMXN1,675
Outstanding4846 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|3.95km from city center
Whenever I return to Shenzhen, I usually choose to stay at a hotel for a night before heading back home. Perhaps it's the familiar feeling I get from The Langham. I remember back in my student days, everyone would love to meet up for afternoon tea here when they came back to the country. Now, with a mall right next door, dining options have become super convenient.
The concierge was quite good.FromMXN4,498
Outstanding7159 Reviews
The MIXC Shenzhen and KK100 Shenzhen|5.51km from city center
I booked two different room types this time, and both were great. The hotel staff were warm and friendly, making guests feel right at home. The hotel's swimming pool and spa are both luxurious and comfortable, and the breakfast buffet was delicious with a wide variety of options. The hotel is right next to MixC shopping mall, which makes shopping and entertainment incredibly convenient. The kids had a blast, and we'll definitely choose to stay here again next time.FromMXN2,779
Very Good1241 Reviews
Shenye Shangcheng/Lian Hua Shan Park Shenzhen|2.09km from city center
Honestly, the service team was so inconsistent it was speechless, with too many frustrating examples to list 😅. The concierge downstairs was excellent, and the lobby front desk staff were professional and good. However, the room attendants seemed quite young, possibly untrained, and their compensation might be average. They were completely clueless about the binoculars, laundry service, and minibar 😅. The male staff at the fitness center were very enthusiastic and provided professional and thorough guidance. But the changing room cleaner, an old man, would work right next to you, silently trying to shoo you away, and when asked a question, his tone was sarcastic… My companion mentioned that the female attendants were bad, ignoring her and chatting/playing on their phones nearby. I also observed the same situation during my visit 😅. The afternoon tea at the lounge was quite sparse (though it seemed better for foreigners**), but the evening service and food quality were excellent and attentive. Overall, if I hadn't been unable to book at Dongwan, I wouldn't have bothered going here. Every staff member at breakfast was professional, thumbs up. Some facilities in the executive room were showing their age; the minibar had a rusty smell 😂, likely due to prolonged disuse without replacement, but the room attendant was still enthusiastic. The hallway carpet was old, and the air freshener had an unsettling, somewhat rancid smell.
Overall, for 5k a night, it felt worse than some 2k-3k-a-night hotels. To an NPC, this is the most disappointing fan I've ever stayed at. Now I understand why my boss specifically said not to sign a contract with this place.FromMXN10,128
Hot spring
Excellent328 Reviews
Jiaochangwei and Dapeng Fortress Shenzhen|46.54km from city center
We had a two-bedroom suite, very comfortable. The beds were large and quite spacious. There was a balcony with a table and chairs.
The weather wasn't perfect for swimming, but we walked along the beach, which is nearby.
They replenished the water daily, changed the towels, and cleaned the room.
We thought we needed hooks for coats and bags in the hallway, and at least a small table in the room for a computer or for the family to have tea.
Nearby there's a pizzeria, a fruit market, and an ancient fortress with beautiful streets, goods, and food.
Overall, we loved everything, thank you!FromMXN661
Good430 Reviews
Dameisha Coastal Park/Xiaomeisha Resort Shenzhen|26.73km from city center
five star rating. easy to found and super convenient. one of the best view i have stayed in shenzhen. and bathing with spring water in the balcony was a luxury comfort expereience. feel like i have detoxic myself during this trip. will come back again for sure.FromMXN675
Outstanding397 Reviews
Yangmeikeng/Judiaosha Shenzhen|48.68km from city center
Shenzhen Nanao | Stay in a French Garden and Watch the Sea 🌅 Mello is absolutely stunning!
Found a French Riviera-inspired B&B in Shenzhen 🏡 Mello truly has romance etched into its soul. White walls + French courtyard + endless sea views – every shot looks like it's straight out of a movie 🎬. The housekeeper even provided thoughtful sleep eye masks 💤.
Open the window to a sunset over the orange sea 🌇. Sunlight streams into the room, making even the air feel gentle. The courtyard is fragrant with lemon trees and passion fruit, and you can spend an entire afternoon on the swing. A cocktail and a tipsy view of the sea are so therapeutic.
Just a few minutes' walk to the beach 🏖️. It's uncrowded with clear water, super comfortable for walking on the sand and watching the waves. The room is clean and comfortable, and the bedding is so soft you won't want to get up ✨.
📍 Mello B&B (Jidiaosha Store)
No. 81 Dongshan Village, Dongshan Community, Nanao, Longgang, Shenzhen
#ShenzhenB&B #ShenzhenSeasideB&B #NanaoB&B #FrenchStyleB&B #ShenzhenWeekendGetaway #ShenzhenExplore #SeasideResort #HealingB&BFromMXN1,045
Outstanding763 Reviews
Dameisha Coastal Park/Xiaomeisha Resort Shenzhen|26.52km from city center
Came here solo to escape to the mountains for Children's Day, haha! 😄 This villa guesthouse is nestled halfway up the mountain in Overseas Chinese Town East. It's incredibly quiet, the air is great, and it's surrounded by lush greenery – exactly my style! 😍
I rarely stay in guesthouses because I always worry about cleanliness. But this place is fantastic, super clean! The bedding was really comfortable too, I actually had a rare night of high-quality sleep. ☺️ My room also had a large balcony with a view.
As for facilities, there's a hot tub and a pool. There weren weren't many people, so I practically had the place to myself. Breakfast is served individually, and you get amazing mountain views. You can also head up to Tea Stream Valley on the mountaintop to ride the small train. They offer shuttle service to Dameisha Metro Station and the mountaintop. Overall, a pretty good experience!FromMXN917
Outstanding228 Reviews
Guanhu Beach/Rose Coast Cultural Tourism Resort Shenzhen|38.2km from city center
Two adults and one child. The room size was very satisfactory, and we could even make tea. The environment was clean, new, and quiet. There was a complimentary sweet soup in the evening and breakfast in the morning. They paid attention to details, with an online concierge before and after check-in. We had a very comfortable stay. We'd definitely prefer this type of accommodation for future visits.FromMXN959
Gym
Outstanding11552 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|2.72km from city center
The rooms are clean and well-laid-out, making them suitable for working remotely on the go. The internet is stable, the air conditioning is comfortable, the bedding is spotless, and a good night's sleep is guaranteed. The bathroom features a wet-and-dry separation design and is fully stocked with amenities. The hotel facilities are comprehensive, and the breakfast offers a good variety with consistent quality. Room service is responsive, and housekeeping cleans on schedule to keep the room tidy. Overall, the management is professional with no hidden or extra charges. The service is polite and unobtrusive, avoiding any unnecessary disturbance. The hardware is well-maintained with minimal signs of wear and tear. It's ideal for both short business trips and extended stays. Those who value reliability and a hassle-free experience can book with confidence. I've already bookmarked this hotel and will make it my top choice for future business trips.FromMXN2,826
Outstanding5833 Reviews
The MIXC Shenzhen and KK100 Shenzhen|5.01km from city center
The most striking thing about this stay is how comforting it is when a hotel truly nails the fundamentals.
Upon opening the door, there was zero weird smell; the bedding was crisp and clean, and even the corners were spotless. It was obvious that the cleaning was done with genuine care, not just as a formality. Tricky areas like water stains in the bathroom, the mirror, and the floor drain were all impeccably clean, making it a very reassuring place to stay.
The location is a major plus too. You can grab food right outside, transportation is convenient, and getting to the places you want to visit is hassle-free. Returning to the room quickly after a tiring day out—that kind of effortless convenience is so important for a trip.
The service hits just the right note: there's someone there when you need them, without being overly enthusiastic to the point of awkwardness. Check-in at the front desk was efficient, all questions were answered promptly, and you could feel well-cared-for in all the little details.FromMXN3,562
Good2025 Reviews
Shekou Area (Nanshan District) Shenzhen|16.3km from city center
I recently stayed in the Luxury King Room at YingShe Light Luxury S Hotel, and the overall experience was fantastic! The room is spacious, featuring a minimalist yet luxurious design with great attention to detail. It was impeccably clean, and the delivery robot was very convenient. The hotel boasts a prime location within walking distance of Sea World, and is very close to K11 and the Shekou Cruise Center. After finishing work in the evening, I enjoyed taking leisurely walks along the seaside boardwalk. The surrounding area offers a complete range of dining, shopping, and entertainment options, yet the environment remains quiet and peaceful. Highly recommended for both business trips and vacations!FromMXN1,039
Very Good2174 Reviews
Yantian District Government/Shatoujiao Shenzhen|18.49km from city center
An amazing vacation experience!! I'm a loyal Hyatt fan and previously loved staying at Hyatt Centric. I always find Hyatt's food excellent and perfect for a relaxing getaway. I was inspired to visit Hyatt Regency Shenzhen Yantian after seeing a blogger's video of the sunrise there. I decided to stay for my birthday, and the hotel arranged a room upgrade, a birthday cake, and birthday decorations. Special thanks to the two front desk ladies, Dai Yongjun and Chang Xiwen, and the Director of Rooms, Zhuo Wei. Even during the busy Golden Week, the hotel's service, dining, and cleanliness were exceptionally well-organized, with no sense of overcrowding or chaos. This speaks to their highly effective hotel management. This vacation met and exceeded my expectations. The breakfast was delicious, the Executive Lounge dinner was tasty, the cake was good, and even the free-range chicken from room service was delicious. I'll definitely consider coming back for a weekend getaway. Being able to watch the sunrise over the ocean from the hotel was wonderful. The weather wasn't ideal for a sunrise glow this time, but I did manage to capture a beam of light hitting the ocean. Wishing everyone happiness and joy!!FromMXN1,573
Very Good6683 Reviews
Window of the World/Shenzhen Happy Valley Shenzhen|8.42km from city center
The hotel is located right opposite the Window of the World, inside Yitian Holiday Plaza, and is right next to the subway station, making transportation and dining extremely convenient. Check-in is on the 2nd floor; the front desk was fast and efficient, and the room allocation was excellent. The room was spacious, bright, clean, and tidy. The breakfast offered a wide variety of choices, and the chef at the noodle station was warm and hospitable. Luggage storage was convenient, and the doorman even helped with the bags.FromMXN2,237
Swimming pool
Excellent4611 Reviews
Shenzhen Bao'an International Airport Shenzhen|26.69km from city center
As a first-time guest, I felt that clearer directional signs would have been very helpful—specifically regarding how to get to the hotel from Exit 16 at the airport, and how to access Exit 18 to enter the airport when leaving. Also, the lobby is on the 1st floor, while airport transfers are on the 3rd floor. It would be great if they could add a check-out counter on the 3rd floor as well. When checking in at the lobby, please speak a bit slower for guests who aren't familiar with the process; at the time, my husband and I were the only guests there. Maybe a rather ”cool” attitude is just your style, but I didn't quite get it. As a guest, I really didn't want to listen to a detailed explanation of why overseas credit cards can be tricky to use. Our card failed when paying for dinner at the 3rd-floor Chinese restaurant, and at the lobby check-in, we had to try several different machines before the payment finally went through. Fine! Every Hyatt might have slightly different payment processing details, but honestly, I just wanted reassurance that I could use my overseas credit card, rather than having staff assume the guest was at fault. We stood there with our heavy backpacks, looking foolish while the front desk staff processed things expressionlessly, until my husband decided to put our luggage aside and come back to continue standing there like we were being punished. Fortunately, a staff member in a light blue uniform eventually took the initiative to guide us to the elevators, and that was when we finally started to feel welcomed.
On the hardware side, the soundproofing deserves high praise. I couldn't hear any outside airplane or street traffic noise at all, which made for a great night's sleep, and even the entry-level room felt spacious and comfortable. The buffet breakfast offered a wide variety of good quality food, though it would be a nice touch to have labels indicating the specific type of meat.FromMXN2,028
Outstanding13838 Reviews
Science and Technology Park Shenzhen|11.99km from city center
The service attitude was great, and the hotel has a very good location with convenient transportation. The hot water for the shower came out instantly. The hotel offers a variety of pillows to choose from, and although the duvet is relatively thin, I slept very comfortably.FromMXN1,045
Outstanding6481 Reviews
Shekou Area (Nanshan District) Shenzhen|16.19km from city center
This is probably the most comfortable Hilton I've ever stayed at, and specifically the Nanhai Wing. It's the renovated old-school Shenzhen's first five-star Nanhai Hotel, and it even has a small garden downstairs, giving it a full retro resort vibe. The Wanghai Wing, on the other hand, is more postmodern in style. The front desk staff thoughtfully gave us an extra breakfast. The kids' toiletries, slippers, and bathrobes were also adorable. Room service was excellent. The Nanhai pool is 2 meters deep, perfect for a comfortable swim, and it wasn't crowded even during the National Day holiday. The public areas also have a sauna, hot tubs, and relaxation areas. The Wanghai side has a shallower outdoor pool suitable for kids and a dedicated children's pool, which tends to be a bit busier. There's also an indoor pool and a jacuzzi. The shuttle service between the two hotels is frequent, but they're actually very close, just a 3-minute walk apart. The suite in the Nanhai Wing offers excellent value for money compared to equivalent room types in the Wanghai Wing. It has two large balconies and a sofa bed that can be opened up, easily accommodating a family of four. The room design is great, with the bathroom, shower, toilet, and walk-in closet each being independent spaces that can be separated by sliding doors. Getting around from the Nanhai Wing is also very convenient; the elevator is very close to the lobby entrance, and you don't need to go up and down hills within the hotel. It's a 10-minute walk to the Sea World commercial area nearby. I'd definitely recommend the Nanhai Wing for a super chill holiday next time.FromMXN2,306
Outstanding10178 Reviews
Window of the World/Shenzhen Happy Valley Shenzhen|7.6km from city center
An Unforgettable Family Vacation with Outstanding Staff Service!
We recently stayed at the InterContinental Shenzhen for a family trip, and it is hands down one of the best choices for families in the city. Our room was incredibly spacious, clean, and tidy, providing the perfect comfortable environment for us to relax.
The kid-friendly amenities are exceptional. Our children spent hours at the water park and the indoor ball pit, which kept them fully entertained throughout the entire stay. The dining options were another major highlight; we thoroughly enjoyed our meals at the Utopia restaurant, and the breakfast buffet offered an incredible variety of delicious options that catered perfectly to both adults and kids. What truly made our stay unforgettable, though, was the personalized service. We were celebrating my son’s birthday, and the hotel surprised us with a wonderful birthday cake! A huge, heartfelt thank you to Dafne López from the staff. She went completely above and beyond to help us, ensuring every detail of our stay was perfect. Her warmth and attentiveness made us feel incredibly special. We highly recommend this resort to any family visiting Shenzhen!FromMXN2,617
Good4650 Reviews
Jiaochangwei and Dapeng Fortress Shenzhen|41.29km from city center
Feels like Philippines / Thailand — I never expected Shenzhen to have such a beautiful beach resort. It’s only about an hour from the border, which made it incredibly convenient.
We stayed in a Superior two-bedroom room with a balcony. Although we didn’t get a sea view or pool view, it was perfectly fine since both are easily visible from other parts of the hotel.
We also booked a package that included five free photos. The photographer was clearly professional — you’ll be able to tell which shots are his just by looking at them.
The only hiccup was with in-room dining. The restaurant staff told us the food would arrive in 20 minutes, but it actually took a full hour. When we called to follow up, they said we’d need to wait another 20 minutes, and no one had bothered to update us until we chased them.
That said, the overall stay was amazing and I’d love to come back again!FromMXN1,951
Breakfast
Excellent3919 Reviews
Nan'ao Shenzhen|43.28km from city center
I stayed at the White House Resort last year and switched to the White House Meisu this year—it felt even better! The rooms are cleaned to perfection with a direct 180-degree ocean view, and the service is warm, attentive, and meticulous. We stayed for two days and two nights and had most of our main meals at the all-day pizza restaurant. Although the breakfast portions aren't huge, the variety is well-balanced and more than enough. Plus, having breakfast facing the ocean put me in such a great mood. Overall, I am extremely satisfied! 👍FromMXN867
4615 Reviews
Huaqiangbei Area Shenzhen|3.08km from city center
It's my second time staying at this hotel. This time, I got a room with a window facing Shennan Middle Road and the Sinopec Shangbu Filling Station, so it was kinda noisy. However, the rooms are clean, and the beds are comfortable. Hotel also have a dedicated non-smoking floor, which is niceFromMXN545
Outstanding3509 Reviews
Huanggang Port and Futian Port Shenzhen|3.51km from city center
We stayed in the Deluxe sea view king room with a balcony. As soon as we arrived we were greeted by a friendly smile from Zoe and Jessica who were always really thoughtful, attentive and ready to help. The front house staff are an asset to the hotel. The apartment features an open-plan design that feels larger than a standard hotel room, complete with home-like comforts including a washer/dryer machine which allowed us to refresh our clothes. A clothes hanger along with detergent is provided by the hotel again providing ease. The views from the balcony were stunning. Large windows across the rooms and the hotel offer fantastic, sweeping views of the surrounding area and waterfront. The sleeping and living spaces are kept spotless and hygienic by the housekeeping team. Situated close to 2 metro stations and local shopping options and residential conveniences, making daily errands simple. This was our first time in Shenzhen and will most definitely won’t be our last a special thank you to all at Hampton :)FromMXN1,598
Good3934 Reviews
Science and Technology Park Shenzhen|13.43km from city center
Hotel was clean and staff we're very helpful. Even gave me a room upgrade for free, I was shocked when the staff member told me it was free. The room was a suite with a spacious bathroom with a bathtub and a shower. King size bed was comfortable and clean. Pool pictures serve it no justice as it is much bigger then what I thought, bring a cap since you are not allowed in the pool without one and if you dont have one the staff will provide you with one.FromMXN1,306
Outstanding2455 Reviews
Yantian District Government/Shatoujiao Shenzhen|18.91km from city center
I planned a deep dive into seaside exploration and stayed here for several nights, becoming more and more satisfied with each passing day. The hygiene was impeccably maintained, and the room had great natural light. The self-service laundry room on the sixth floor was always available, making it convenient for long trips without having to pack a ton of clothes. The hotel also has a gym, so I didn't have to interrupt my daily workout routine while traveling. Its location is close to seaside attractions, making getting around very easy and ensuring a relaxed and comfortable stay. Excellent service!FromMXN1,303
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