Free Shenzhen Tour - What to Do, Visa & Entry Tips

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Trip.com Free Shenzhen Tour - What to Do in Shenzhen

Eligible visitors can step out of Shenzhen Bao’an Airport and explore the city with China’s 240-hour visa-free policy. Skip the tedious airport wait, join Trip.com’s free Shenzhen tour, or craft your own quick itinerary to see Shenzhen’s best spots.

How to Join FREE Shenzhen Tour

How to Join FREE Shenzhen Tour

This is hands down the easiest way to explore Shenzhen in 1 day tour—Trip.com runs a free guided tour for Bao’an Airport entry travelers. No pre-registration, no hidden fees, just first-come first-served seats.

✅ Schedule: Departs daily at 09:00 (GMT+8), ends at 15:00 at Shenzhen Talent Park. Important note: No return transport to the airport is provided—plan your way back with extra buffer time.

✅ What’s included: Free shuttle bus from the airport to attractions, bilingual (English/Mandarin) professional guide, and entry tickets to scenic spots (where applicable).

✅ Eligibility: All international transit passengers with valid visa-free approval/transit documents. Kids under 12 must travel with an adult.

✅ Tour Route & Must-See Highlights (tested by me, these spots are worth your time):

  • Lianhuashan Park: A calm urban green space with unbeatable Shenzhen skyline photo ops. 10:00–11:00 is the sweet spot—soft sunlight, minimal crowds, perfect for shots.
  • Nantou Ancient City: A 1,700-year-old town where traditional Chinese architecture mixes with trendy boutiques and cafes. Don’t miss local snacks: braised pork ribs rice and coconut jelly are absolute must-tries. The free Nantou Ancient City Museum is great for a quick history dive (closed on Mondays).
  • Shenzhen Talent Park: The tour finishes here, with panoramic views of the Hong Kong-Zhuhai-Macao Bridge and Shenzhen’s futuristic skyline. Spend 15–20 mins strolling the waterfront before heading back to the airport.

Shenzhen Layover - Visa & Transit Policy (TWOV)

Shenzhen Layover - Visa & Transit Policy (TWOV)

Shenzhen Bao'an International Airport

You can leave the airport during your layover—this policy applies to Shenzhen, and it’s one of the most flexible transit rules in China, letting you explore Shenzhen and the whole of Guangdong Province visa-free for 10 days. I’ve used this policy multiple times, and it’s straightforward as long as you meet the requirements.

  • Eligible nationalities: Citizens of 55 countries (EU nations, South Korea, Australia, New Zealand, Canada, Singapore, Thailand, and most Southeast Asian countries included).
  • 240-hour window calculation: Starts at 00:00 (GMT+8) the day after your arrival. For example: Arrive on Jan 1 → your 10-day window kicks off on Jan 2 (gives you a full 10+ days to explore).
  • Required documents: A valid passport + an onward ticket to a third country/region (a return ticket to your home country does NOT qualify if it’s the same as your arrival destination).
  • Entry ports: Shenzhen Bao’an Airport (SZX), Shekou Ferry Terminal, and all major ports in Guangdong Province.
  • Entry process: Follow the Visa-Free Transit signs to the dedicated immigration counter (T3 International Arrivals Hall) → hand in your documents → finish inspection (5–10 mins; 15+ mins during peak hours) → collect luggage and go.
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What to Do during Shenzhen Layover (7h, 12h, 24h)

What to Do during Shenzhen Layover (7h, 12h, 24h)

The best activities during your Shenzhen layover depend on how much time you have. Below are tailored itineraries that balance exploration and convenience, so that you have enough buffer time for return travel and airport security checks.

  • 7-Hour Layover: The full Shenzhen Express tour fits perfectly here. Time breakdown: 08:30 (arrive at Trip.com counter) → 09:00 (tour departure) → 15:00 (tour ends) → 15:30-16:00 (return to airport by taxi, 25-30 minutes).
  • 12-hour stay: Combine free tours with more attractions. After the tour ends at 3 p.m., take a taxi to Ping An Finance Center (15 minutes, ¥30-40) and enjoy a 360-degree city view from the 116th floor observation deck (¥180 per person). Take the subway (40 minutes, ¥9) or a taxi (30 minutes, ¥60- ¥80) back to the airport.
  • 24-hour stay: In-depth exploration of Shenzhen's culture and cuisine. After the Shenzhen Express tour, head to Dongmen Pedestrian Street to taste street snacks and do some shopping (50 minutes by subway, 8 yuan), then have a meal at a seafood restaurant in Shekou (30 minutes by taxi, 40 to 50 yuan), and take a stroll along the seaside. Stay at a hotel near the airport (such as Shenzhen Airport Hotel, 400 to 600 yuan per night), and return to the airport the next morning.

Shenzhen Airport to City: Transportation Guide

Shenzhen Airport to City: Transportation Guide

Shenzhen Bao'an International Airport

Shenzhen Bao 'an Airport offers a variety of reliable transportation options, ranging from the economical metro to time-saving taxis. Below is a detailed overview of each option to help you choose the one that best suits your needs.

Transportation Type

Operating Hours

Fare (Approx.)

Travel Time to Downtown

Key Notes

Metro Line 1 (Luobao Line) (Shenzhen metro map)

06:21-23:00 (Airport East Station direction)

¥2-¥9

40-60 minutes

Accepts QR code payments (WeChat/Shenzhen Metro App); crowded during peak hours (7:30-9:00 AM, 17:30-19:30 PM)

Intercity Rail Line 33 (Shenzhen-Daya Bay)

06:15-23:40

¥25+

40 minutes to Pingshan District

Operational in 2026; top speed 160km/h; connects airport to eastern Shenzhen with 11 underground stations

Taxi

24/7

¥80-¥120 (to downtown); ¥3 airport surcharge

30-40 minutes (non-peak hours)

30% night surcharge (23:00-06:00); accepts cash, Alipay, WeChat Pay, and credit cards

Bus

06:00-23:00 (varies by route)

¥2-¥10

60-90 minutes

Wider coverage than metro; ideal for suburban areas; bus stops located at the airport’s Ground Transportation Centre

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Shenzhen Bao’an Airport Survival Guide

Shenzhen Bao'an International Airport

Shenzhen Bao'an International Airport

If you plan to stay at the Shenzhen airport, knowing the locations and details of the main facilities will make your wait more comfortable. From luggage storage to sleep options, here is all the basic information you need.

Shenzhen Airport Luggage Storage

24-hour service at the Business Center (A Island End, 4th Floor Departure Hall, T3 Terminal) with a 1-hour free period. Pricing: Small luggage (≤20×40×55cm): ¥2/hour (daily cap ¥15); Medium/Large luggage (≤50×70×100cm): ¥3/hour (daily cap ¥25-30); Oversized luggage: ¥6/hour (daily cap ¥40). Contact: +86 755-23456789 for inquiries.

Shenzhen Airport Sleeping Pods

Located near KFC/ Watsons at the east exit of domestic arrivals at Terminal 3. Private enclosed space with a sofa bed, charging port and small table. Price: 50 yuan per hour (06:00-22:00), 40 yuan per hour (22:00-06:00). There are shower facilities nearby (please bring toiletries).

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Shenzhen Airport Airport Lounges

Our Airport Lounges | Airport Lounge Finder by Lounge Name

Shenzhen Airport Airport Lounges

Airport Lounges: China Southern Airlines Pearl Club V2 VIP Lounge (After security check, T3: 05:30-20:30, ¥180 for 2 hours) offers free snacks and a rest area. Business VIP Lounge C24 (before security check, T3: 06:00-22:00, ¥150 per person) is an ideal place to wait before check-in.

Shenzhen Airport - Other Essential Services

  • Free WiFi: Connect to "SZAIRPORT-FREE" (I remember at the time I was there, it was no password required, 24-hour access).
  • Currency exchange: 24-hour counter at T3 International Arrival Hall; A new counter has been added in the departure hall (06:00-22:00).
  • Medical Room: 24-hour service, located on the 3rd floor of Terminal 3 (near Gate 1), providing basic medical assistance and first aid supplies.
  • Luggage tracking: Real-time tracking is conducted using the wechat mini-program of Shenzhen Airport. 95% of checked luggage arrives within 10 minutes after passengers reach the conveyor belt.

[8% Off] Shenzhen Hotels Recommendations

Grab an extra 8% off Shenzhen hotels on Trip.com, this is my go-to for booking reliable stays.

Shenzhen Hotels

5 star

9.3/10Very Good9039 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.78km from city center
I've stayed in many hotels in Shenzhen, and this one's overall experience perfectly meets the practical needs of a business traveler. The hotel's location is a huge advantage. The surrounding area is well-developed, so whether I'm meeting clients or traveling to and from transport hubs, I don't have to spend a lot of time on the road. For tight business schedules, this saves a lot on commuting time. After adding Joy on WeChat, many minor issues didn't require a special trip to the front desk. If I needed to confirm information or coordinate simple requests, I could handle it directly online, without having to take time out of a busy schedule to go to the lobby, saving me the hassle of running back and forth. The room maintenance is quite good; it's always clean and tidy each time I check in. For short business trips, it's just a temporary stop for rest, and a consistent room condition helps avoid many unexpected small problems, allowing me to relax peacefully after a long day. The entire check-in and check-out process was simple and smooth, with no unnecessary or complicated procedures.
FromRUB 7,824
9.6/10Excellent11786 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.94km from city center
The hotel is located in the bustling Futian central area, with direct subway access, which is incredibly convenient. Although it's a five-star hotel that's over ten years old, and the decor is no longer trendy, it's exceptionally well-maintained. Despite its age, it doesn't feel run-down or old. Both the lobby and rooms exude an old-school luxury, providing great comfort and excellent value for money! A small suggestion: it would be even better if coffee machines were provided. Although I wouldn't use one, it's a standard amenity in five-star hotels these days and not difficult to implement!
FromRUB 9,191
8.5/102391 Reviews
Huanggang Port and Futian Port Shenzhen|3.55km from city center
The Four Points by Sheraton Shenzhen boasts an excellent location, ideal for frequent travelers between Shenzhen and Hong Kong. Situated in the Futian Free Trade Zone, it's very close to the Futian and Huanggang Port immigration checkpoints, offering convenient access to Futian CBD and the Convention and Exhibition Center. Getting to Futian Station by taxi is also very easy. The guest rooms are spacious, and the Four Points' signature comfortable beds provide a great night's sleep. The rooms are clean and tidy, with complete bathroom facilities and stable internet. Some room types even offer river views. The soundproofing is good, ensuring a peaceful rest. Check-in at the front desk was efficient, and the service attitude was attentive. The breakfast buffet offers a rich variety of options, a good mix of Western and Chinese cuisine, including freshly made Cantonese dim sum like Chee Cheong Fun and Koay Teow. The food quality is consistently good, and the dining environment is comfortable. Hotel amenities include an outdoor swimming pool, a 24-hour gym, and ample parking space in the underground car park, including charging spots, which is very convenient for those traveling by car. As a Marriott five-star hotel, it offers good value for money overall. It's suitable for both business trips and travelers commuting between Shenzhen and Hong Kong. My stay was very satisfying, and I'll definitely choose this hotel again on my next visit to Shenzhen.
FromRUB 6,307
9.4/10Outstanding8830 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.29km from city center
Taking advantage of a break before the National Day holiday, I traveled solo to Shenzhen and stayed at the Hilton Shenzhen Futian. Getting around and transferring was convenient, and the surrounding commercial area was well-developed, making my trip very enjoyable. The hotel's location is superb, with many convenience stores and restaurants downstairs, making it easy to go out for a walk and find food in the evening. The room was clean and tidy inside, the bathroom drainage was smooth, toiletries were complete, and there were no strange odors. The soundproofing in the room was decent; with the door closed, I could barely hear corridor noise, and the lighting adjustment was also very handy. Check-out at the front desk was quick, and the luggage storage service was also very smooth. Just a small piece of feedback: the number of lockers in the pool changing room isn't very large, so during peak evening hours, you might have to wait a little. Overall, the hotel's hardware, hygiene, and service all meet five-star standards, making it a very suitable place for a solo traveler.
FromRUB 8,577
9.5/10Outstanding4784 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.77km from city center
Loved my entire stay with my husband! It’s my first time in China and we opted to explore Futien in Shenzhen as our first stop just to familiarize myself with the area.  The location of the hotel was perfect, literally walking distance from the high speed train station, which we appreciated.  Our room had an incredible view and the space inside the room was huge! The bathroom had a tub, we had a walk in closet and had a very comfortable bed. The temperature upon entering the rom was also perfect - can’t say that abt other hotels!  We opted to include breakfast buffet as part of our stay - and it did not disappoint. The selection and quality of food exceeded our expectations and all staff were very friendly, the ones we came across were so warm, friendly, and very accommodating!  Thank you Shangrila Futien for the most perfect first time in China experience. ♥️
FromRUB 11,273

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Business travel

9.5/10Outstanding3120 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.12km from city center
This stay was exceptionally good! The location is excellent, making travel very convenient. The room was newly renovated, and the staff were all very welcoming, creating a great living experience. I especially want to thank Erick Lu, Mandy Li, and Cindy Long from the Executive Lounge for their attentive hospitality. The concierge also provided excellent assistance. The hotel is well-staffed, so even with a high volume of guests, they managed to serve everyone well, and service responses were very prompt. Overall, the service was meticulous and thoughtful, and the environment was comfortable and relaxing. I had a truly pleasant stay and sincerely appreciate everyone's dedication. I look forward to my next visit!
FromRUB 22,483
9.3/10Very Good3624 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.09km from city center
I stayed at the Four Seasons Hotel Shenzhen for a temporary business trip, and the attention to detail in their service left a lasting impression. Upon arriving at the hotel entrance, Max, the manager who assisted me with my previous check-in, immediately recognized me and provided exceptional service. His incredible memory for guests truly showcases the high-caliber service at luxury hotels. The guest room had an open layout, offering a nearly perfect stay and rest experience. The sofa lounge area, workspace, and sleeping area were clearly separated, creating a smooth flow that's ideal for business travelers. The bathroom featured a bathtub and a smart toilet, and all facilities were well-maintained, making for a comfortable stay during my business trip. Breakfast was at the FOO restaurant, which boasts a timeless 'old money' design that has stood the test of time. My favorite part was the seating experience; there were numerous semi-private 'booth' style seats that offered great comfort and allowed for an undisturbed dining experience. The breakfast selection was impressive, featuring everything from Kashi yogurt, a wide variety of bread options, freshly made wontons, to Chinese brewed flower teas. It's clear that the Four Seasons invests heavily in its dining offerings, making the early morning breakfast experience for a business trip truly satisfying.
FromRUB 15,047
9.5/10Outstanding7220 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.46km from city center
The hotel is not far from Luohu Port, just two or three subway stops away. The service was excellent; someone immediately helped with our luggage upon parking. A big thanks to Kingsley for upgrading us to a spacious suite. The pool wasn't crowded, so we could swim freely.
FromRUB 5,856
9.3/10Very Good13272 Reviews
Dongmen Commercial Area Shenzhen|6.73km from city center
Shenzhen has cooled down these past few days, it's not as hot anymore. My friend and I went to climb Wutong Mountain. I highly recommend climbing Wutong Mountain these days; the weather is great, and you can catch both the sunrise and sunset. After coming down, it's right by the subway, and the subway goes directly to the hotel downstairs with only one transfer, making transportation extremely convenient. I also slept very well at night. The hotel rooms are suite-style, which means they are spacious. The front desk service was excellent.
FromRUB 4,828
8.8/105697 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.34km from city center
The location is excellent, right across the road from the station via an underpass. However, it would have been perfect if someone could have offered an umbrella at the subway exit on a rainy day. The service was great; they upgraded us to a room with a fantastic view. The breakfast was plentiful, and the restaurant ambiance was good. The hygiene was clean and tidy. Didn't have time to experience the ancillary facilities.
FromRUB 6,270

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Family friendly

9.2/10Very Good5606 Reviews
Dameisha Coastal Park/Xiaomeisha Resort Shenzhen|26.63km from city center
We booked a family suite for our family trip, which included four breakfasts. Upon arrival, the front desk kindly upgraded us to a sea-view room. From the room, we had a panoramic view of the yacht club and the ocean – the scenery was absolutely stunning. The hotel rooms aren't directly on the private beach, but there's a scheduled shuttle bus that runs every 30 minutes. It's only a 3-minute ride to the private beach, which is very convenient. Both the breakfast and dinner buffets were extended until 10 AM, which is especially great for families who enjoy a leisurely meal or sleeping in. The staff were very helpful, and overall, we had a fantastic resort experience. I highly recommend it for family trips.
FromRUB 6,871
9.4/10Outstanding4846 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|3.95km from city center
On this business trip, I chose The Langham again, and I was very happy with the room type this time! There was a minor incident where I needed a band-aid, and the hotel staff responsibly asked if I needed iodine for disinfection. Such thoughtful and meticulous service really shines through in these small details. Lynn and Anne provided excellent service during our stay, making us feel right at home. The breakfast was also fantastic – rich, authentic, and unique, with both coffee and Chinese pastries being of high quality.
FromRUB 9,404
9.4/10Outstanding7132 Reviews
The MIXC Shenzhen and KK100 Shenzhen|5.51km from city center
We had a very pleasant stay at Grand Hyatt Shenzhen. Although the hotel was built some years ago, the interior looks remarkably well-maintained and feels modern and fresh. The check-in process was smooth and efficient. Ivy from Guest Relations was especially friendly and attentive, and she even arranged a lovely fruit platter for us, which was a very thoughtful touch. The room has a nice layout, with a comfortable bathtub and good-quality amenities. We also appreciated the helpful service from the Club Floor reception, who assisted us in arranging a foot massage at a nearby spa. Overall, the hotel offers a comfortable stay with attentive service and a well-maintained environment. The warm hospitality from the staff, especially Ivy and the Club Floor team, made our stay even more enjoyable.
FromRUB 10,959
9.4/10Outstanding1244 Reviews
Shenye Shangcheng/Lian Hua Shan Park Shenzhen|2.09km from city center
Mandarin Oriental Shenzhen truly lives up to its reputation as a service supreme hotel. Not only is it the highest Mandarin Oriental in Shenzhen, but the service throughout my stay was impeccable. I was thrilled to find out on this business trip that I was staying at the same hotel as my idol, Mr. Andy Lau! Enjoying breakfast on the soaring 78th floor felt like being in a fairyland. The hotel staff were incredibly accommodating, and the turndown service was as thoughtful as ever. Room service was very responsive. The welcome fruit was fresh and seasonal, and knowing my child enjoyed it, they sent another portion early the next morning. The family-friendly setup was warm and appropriate, and the kids' activities were a lot of fun. Finally, the checkout staff were very polite, escorted me all the way downstairs, and had a record of all my previous requests. I'm sorry I didn't catch their name, but I want to give them a big thumbs up here! It truly is my favorite hotel. While there are many luxury hotels, I particularly adore this one with its oriental charm. Mandarin Oriental will always be my first choice from now on! My only regret this time was that due to limited availability, I couldn't get an upgrade, and also, the welcome music was no longer ”Kangding Love Song.”
FromRUB 43,636
9.3/10Very Good5804 Reviews
The MIXC Shenzhen and KK100 Shenzhen|5.01km from city center
Last night was my first stay at The St. Regis Shenzhen, specifically to celebrate my wife's birthday. Overall, the experience was highly satisfactory, hence the 4.9-star rating. Upon reaching the lobby on the 96th floor, I was immediately struck by the breathtaking view of the Shenzhen cityscape. You could even see Sheung Shui, Hong Kong, in the distance – the view was truly superb. A special thank you to the hotel for knowing it was a birthday celebration; they prepared some decorations and a birthday cake. While not overly extravagant, it was a thoughtful gesture that added surprise and a sense of occasion to the birthday. The room itself was very spacious and incredibly comfortable. The facilities and cleanliness were excellent. Given the location, the view, and the service, the price was reasonable, offering great value for money. The only minor regret this time was not being able to try the hotel's buffet, which is why I'm holding back 0.1 points. I'll definitely try it next time if I have the chance. Finally, a big thank you to all the hotel staff; from check-in to check-out, they were all warm, professional, and attentive – truly top-notch service. I will definitely be back!
FromRUB 16,125

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Hot spring

9.6/10Excellent317 Reviews
Jiaochangwei and Dapeng Fortress Shenzhen|46.54km from city center
We had a two-bedroom suite, very comfortable. The beds were large and quite spacious. There was a balcony with a table and chairs. The weather wasn't perfect for swimming, but we walked along the beach, which is nearby. They replenished the water daily, changed the towels, and cleaned the room. We thought we needed hooks for coats and bags in the hallway, and at least a small table in the room for a computer or for the family to have tea. Nearby there's a pizzeria, a fruit market, and an ancient fortress with beautiful streets, goods, and food. Overall, we loved everything, thank you!
FromRUB 3,034
9.2/10Very Good412 Reviews
Dameisha Coastal Park/Xiaomeisha Resort Shenzhen|26.73km from city center
five star rating. easy to found and super convenient. one of the best view i have stayed in shenzhen. and bathing with spring water in the balcony was a luxury comfort expereience. feel like i have detoxic myself during this trip. will come back again for sure.
FromRUB 3,285
9.4/10Outstanding388 Reviews
Yangmeikeng/Judiaosha Shenzhen|48.68km from city center
Shenzhen Nanao | Stay in a French Garden and Watch the Sea 🌅 Mello is absolutely stunning! Found a French Riviera-inspired B&B in Shenzhen 🏡 Mello truly has romance etched into its soul. White walls + French courtyard + endless sea views – every shot looks like it's straight out of a movie 🎬. The housekeeper even provided thoughtful sleep eye masks 💤. Open the window to a sunset over the orange sea 🌇. Sunlight streams into the room, making even the air feel gentle. The courtyard is fragrant with lemon trees and passion fruit, and you can spend an entire afternoon on the swing. A cocktail and a tipsy view of the sea are so therapeutic. Just a few minutes' walk to the beach 🏖️. It's uncrowded with clear water, super comfortable for walking on the sand and watching the waves. The room is clean and comfortable, and the bedding is so soft you won't want to get up ✨. 📍 Mello B&B (Jidiaosha Store) No. 81 Dongshan Village, Dongshan Community, Nanao, Longgang, Shenzhen #ShenzhenB&B #ShenzhenSeasideB&B #NanaoB&B #FrenchStyleB&B #ShenzhenWeekendGetaway #ShenzhenExplore #SeasideResort #HealingB&B
FromRUB 4,715
9.4/10Outstanding763 Reviews
Dameisha Coastal Park/Xiaomeisha Resort Shenzhen|26.52km from city center
Seriously unearthed a hidden gem! The environment is incredibly healing; opening the window reveals stunning views of green mountains and trees. The air is fresh, it's wonderfully quiet, and it's so relaxing to be away from the city hustle. The room was clean and tidy, decorated warmly and elegantly, and the bedding was super comfortable, ensuring a great night's sleep. The host was very warm, easygoing, and provided thoughtful, meticulous service with great attention to detail. The surrounding scenery is absolutely breathtaking, perfect for photos. Dining and staying here were both very pleasant, and it offers excellent value for money. I'll definitely come back for my next vacation and highly recommend it to everyone!
FromRUB 4,489
9.5/10Outstanding223 Reviews
Guanhu Beach/Rose Coast Cultural Tourism Resort Shenzhen|38.2km from city center
Two adults and one child. The room size was very satisfactory, and we could even make tea. The environment was clean, new, and quiet. There was a complimentary sweet soup in the evening and breakfast in the morning. They paid attention to details, with an online concierge before and after check-in. We had a very comfortable stay. We'd definitely prefer this type of accommodation for future visits.
FromRUB 4,690

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Gym

9.4/10Outstanding11594 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|2.72km from city center
I was incredibly fortunate to choose this Marriott hotel for my recent short trip to Shenzhen. The hotel's overall ambiance is quiet and grand, with a clean and fresh lobby. The rooms are meticulously maintained, with perfect lighting and comfortable bedding. All facilities are well-preserved, allowing me to completely unwind after a tiring day of travel. What truly surprised me was the thoughtful care provided by the Guest Relations team. The staff member I interacted with was warm and considerate. Being unfamiliar with the local area, I asked her for directions and she provided detailed guidance on unique and authentic places to visit and eat. She also efficiently arranged for my luggage to be stored temporarily, making the communication easy and comfortable without any awkward distance. Breakfast offered a wide variety of dishes and consistent quality, and staff throughout the dining area were polite and attentive. While standardized hardware is readily available everywhere, this kind of meticulous and heartfelt service is truly rare. On my next visit to Shenzhen, I will prioritize staying here again and will gladly recommend it to friends and family traveling to the city.
FromRUB 10,734
9/10Good2001 Reviews
Shekou Area (Nanshan District) Shenzhen|16.3km from city center
I used to frequent their Luohu branch and always had a great stay. This time, I had some work to do in Nanshan and happened to spot this branch, so I booked it right away. My overall experience was fantastic, as always! 👍🏻 The hotel offers breakfast and a gym, and the breakfast selection is diverse. The location is also very convenient, close to the subway station. The front desk staff were incredibly welcoming and friendly – big shout-out to the ladies and gentlemen there! 👍🏻 Check-in and check-out were super efficient, and the service was attentive and thoughtful. The room was clean and tidy, and the environment was quiet. Overall, it offers great value for money. I'll definitely choose to stay here again next time I'm in Nanshan.
FromRUB 4,690
9.3/10Very Good2199 Reviews
Yantian District Government/Shatoujiao Shenzhen|18.49km from city center
The front desk service was excellent, and our room was upgraded to an executive room. The biggest selling point is the high-floor sea view; the floor-to-ceiling windows offer a breathtaking panorama of mountains meeting the sea. Downstairs, there's a shopping mall, making dining and shopping very convenient. We could also walk to the seaside promenade. The room was spacious, breakfast had a rich variety, and the service was top-notch. It's perfect for a relaxing weekend in Yantian. If you're looking for a quiet getaway, this is the place.
FromRUB 8,903
9.2/10Very Good6645 Reviews
Window of the World/Shenzhen Happy Valley Shenzhen|8.42km from city center
The room is spacious and directly faces Window of the World, allowing you to watch the performances from the room. The subway entrance and Yitian Holiday Plaza are right downstairs, which is very convenient. The service is excellent, and they are very accommodating. We even received complimentary Haagen-Dazs ice cream during our stay, which made the kids very happy. The breakfast was rich and varied, offering almost everything you could wish for.
FromRUB 7,749
9.2/10Very Good8759 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.65km from city center
Eason and Mina were incredibly efficient with our check-in, greeted us with warm smiles, and even thoughtfully upgraded our room. The room itself was spacious and bright, with an amazing view from the window. The bedding was soft and comfortable, ensuring a great night's sleep. The biggest surprise was the afternoon tea on the 50th floor – the ambiance was elegant, and the sweet and savory treats were exquisitely presented. The mille-feuille tasted rich and fragrant, and paired with the city skyline outside, it was truly delightful. The lobby bar on the ground floor was equally impressive; the coffee was aromatic, and the snacks were thoughtfully prepared. In the evening, having a drink there created a wonderfully ambient atmosphere. Both the hardware and software are top-notch. Whether for business or leisure, this is a preferred choice worth revisiting repeatedly.
FromRUB 6,533

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Swimming pool

9.6/10Excellent4630 Reviews
Shenzhen Bao'an International Airport Shenzhen|26.69km from city center
Hyatt has always been my favorite, and the experience is always fantastic, especially at the Shenzhen Airport location. My flight was delayed that night, but as soon as I walked in, the young lady at the front desk was incredibly warm and welcoming, making me feel right at home. She quickly processed my check-in and even thoughtfully asked about my plans for tomorrow, recommending some delicious local food. At 12:30 AM, I suddenly remembered I'd forgotten to print some work documents that I urgently needed for early morning. I called guest services just to try my luck, and Annie Huang was incredibly enthusiastic and helpful. She color-printed over a dozen pages for me, meticulously organized them with paperclips, and even put them in a kraft paper bag. I was so touched when I received the documents – that's the warmth of Shenzhen! This city is truly welcoming, and this trip felt even happier because of Hyatt and Annie Huang. I'll definitely stay at Hyatt again next time I'm in Shenzhen. Thank you, Hyatt and Annie, for your homely service.
FromRUB 8,251
9.5/10Outstanding6513 Reviews
Shekou Area (Nanshan District) Shenzhen|16.19km from city center
This is probably the most comfortable Hilton I've ever stayed at, and specifically the Nanhai Wing. It's the renovated old-school Shenzhen's first five-star Nanhai Hotel, and it even has a small garden downstairs, giving it a full retro resort vibe. The Wanghai Wing, on the other hand, is more postmodern in style. The front desk staff thoughtfully gave us an extra breakfast. The kids' toiletries, slippers, and bathrobes were also adorable. Room service was excellent. The Nanhai pool is 2 meters deep, perfect for a comfortable swim, and it wasn't crowded even during the National Day holiday. The public areas also have a sauna, hot tubs, and relaxation areas. The Wanghai side has a shallower outdoor pool suitable for kids and a dedicated children's pool, which tends to be a bit busier. There's also an indoor pool and a jacuzzi. The shuttle service between the two hotels is frequent, but they're actually very close, just a 3-minute walk apart. The suite in the Nanhai Wing offers excellent value for money compared to equivalent room types in the Wanghai Wing. It has two large balconies and a sofa bed that can be opened up, easily accommodating a family of four. The room design is great, with the bathroom, shower, toilet, and walk-in closet each being independent spaces that can be separated by sliding doors. Getting around from the Nanhai Wing is also very convenient; the elevator is very close to the lobby entrance, and you don't need to go up and down hills within the hotel. It's a 10-minute walk to the Sea World commercial area nearby. I'd definitely recommend the Nanhai Wing for a super chill holiday next time.
FromRUB 9,655
9.4/10Outstanding10062 Reviews
Window of the World/Shenzhen Happy Valley Shenzhen|7.6km from city center
We stayed at the Intercontinental from August 31st to September 3rd – two adults and children aged 16 and 10. We chose a deluxe room with a garden view (which actually offered views of both the garden and skyscrapers) with two double beds. From the pictures, the beds looked large, but in reality, they were more like 1.5-person beds. The room itself was decent, but upon arrival, we had concerns about the cleanliness. We asked the staff for a cleaner room. They asked us to wait, and given our initial disappointment with the room, the hotel decided to compensate us with an upgraded room. That's when the magic began, as we found ourselves in an apartment! It featured a beautiful living room, a large master bedroom, and another room with two separate beds. There were two bathrooms and three toilets. It was a very spacious and beautiful room; we can't even imagine how much it costs. This upgrade was arranged by a hotel staff member named Dafne. She was so concerned that we were upset and wanted to make our stay more enjoyable. She certainly succeeded, as the room was simply magnificent. Additionally, we were constantly asked if everything was alright and if we were satisfied. The hotel breakfasts were excellent, with everything you could need. Fresh vegetables, fruits, yogurts, omelets, meats – you definitely wouldn't leave hungry. They also served delicious coffee and many fresh juices. The hotel has a fantastic pool and water park; even at 40, you can still enjoy the slides! It was our daughter's birthday, and Dafne helped us order a cake and arrange a lovely presentation during breakfast. Of course, the hotel isn't new, but it has a great atmosphere, is cozy, and the staff tries their absolute best. We really appreciated the attention. A big thank you to Dafne for her care and concern!
FromRUB 11,348
9.1/10Good4572 Reviews
Jiaochangwei and Dapeng Fortress Shenzhen|41.29km from city center
Huge thanks to all the staff at Kaisa Group Marriott for their genuine, meticulous, and thoughtful arrangements! Aria Pan was incredibly helpful during check-in.😇 During our two-day summer family trip, both my 3-year-old and 13-year-old kids enjoyed a packed schedule of activities and kept exclaiming that they wanted to come back! At check-in, the front desk provided a summer activity guide, and we basically checked off every activity and were very satisfied. The hotel is huge with lots of activities, and different areas have play zones with corresponding rest areas, making the kids happy and the adults comfortable. The staff were very enthusiastic in providing directions, which I greatly appreciate. They take 'water safety first' very seriously. There are staff members present at both the indoor and outdoor pools, as well as the beach, to provide guidance. For instance, staff at the beach would prevent people from getting too close to the water outside of operating hours. The children's amenities and birthday decorations I requested in advance were all pleasantly arranged, adding a wonderful memory to our trip. Thanks again to Kaisa Group Marriott Hotel. Wishing all the staff joy, good health, and a pleasant work life!
FromRUB 8,803
9.1/10Good1775 Reviews
Guanlan Shenzhen|21.7km from city center
Our three-day, two-night stay at Mission Hills Resort Shenzhen was fantastic! The environment was peaceful, and our room was spacious and comfortable. The breakfast spread was excellent. The go-karting and ice-snow world at the Eco Sports Park were great fun, and the handicraft workshop was perfect for parent-child DIY. The hotel offers a free shuttle bus to and from Guanlan Ancient Town, where the night light show was stunning. The nearby MH MALL has a wide variety of dining options, and direct subway access makes it super convenient. It’s a hassle-free and fun all-in-one resort experience, highly recommended for families and couples looking to relax!
FromRUB 9,455

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9.6/10Excellent3751 Reviews
Nan'ao Shenzhen|43.28km from city center
The room's window faces the beach, and the view is indeed beautiful. There are also some bars on the beach downstairs, so you can sit on the sand at night, watch the stars, and enjoy the sea breeze, which was a great experience for me. As for the service, the staff were very friendly, and they even brought desserts in the evening. The hygiene was also quite good.
FromRUB 3,912
8.5/104523 Reviews
Huaqiangbei Area Shenzhen|3.08km from city center
Convenient location with multiple metro and bus lines directly accessible. The airport express bus is right across the street at Hualian Building. Huaqiangbei Electronic Market, Huaqiang Electronic World, and SEG Plaza are directly opposite, making it a prime spot for electronic shopping. The staff mentioned recent discount promotions. The hotel staff are very attentive and helpful, answering all questions. Room facilities are simple yet complete, and the hygiene is good.
FromRUB 2,270
9.5/10Outstanding3562 Reviews
Huanggang Port and Futian Port Shenzhen|3.51km from city center
We stayed in the Deluxe sea view king room with a balcony. As soon as we arrived we were greeted by a friendly smile from Zoe and Jessica who were always really thoughtful, attentive and ready to help. The front house staff are an asset to the hotel. The apartment features an open-plan design that feels larger than a standard hotel room, complete with home-like comforts including a washer/dryer machine which allowed us to refresh our clothes. A clothes hanger along with detergent is provided by the hotel again providing ease. The views from the balcony were stunning. Large windows across the rooms and the hotel offer fantastic, sweeping views of the surrounding area and waterfront. The sleeping and living spaces are kept spotless and hygienic by the housekeeping team. Situated close to 2 metro stations and local shopping options and residential conveniences, making daily errands simple. This was our first time in Shenzhen and will most definitely won’t be our last a special thank you to all at Hampton :)
FromRUB 6,395
9.1/10Good3960 Reviews
Science and Technology Park Shenzhen|13.43km from city center
Great room type and location. However, the doors to both bathrooms in this room type couldn't close completely, leaving gaps. The shower also leaked water onto the floor under the sink, increasing the risk of slipping. The hotel's self-service laundry machines were convenient, and laundry detergent was provided. But the minimum drying time was 2 hours, which was too inefficient. All other services were great, and it's very close to the subway! 👍👍
FromRUB 6,169
9.3/10Very Good2411 Reviews
Yantian District Government/Shatoujiao Shenzhen|18.91km from city center
This is an older hotel in Yantian District. The hotel's laundry room and gym facilities are well-equipped. The front desk staff, Xiao Ting, provided very thoughtful service and proactively upgraded me to an executive floor room. The king-size bed was very comfortable, and the natural light and view were excellent, creating a great ambiance. The only minor drawback was a slight obstruction in the view, but it didn't detract from the overall positive impression. I'll definitely consider bringing my family here next time~
FromRUB 5,693

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Bethy

Bethy

Trip.com Travel Expert

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Hey there! I’m Bethy (Huang Lan, 黄澜) – a travel enthusiast and content creator for Trip.com. I live as a digital nomad, mostly based in China, and I’ve also lived in awesome places across Southeast Asia and Eastern Europe. I love traveling all over the world, sharing useful travel tips and guides for fellow wanderlusters. When I’m not on the road, I’m a huge cat lover and play guitar for fun~

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Shenzhen Layover